UX Researcher & Design Strategist Job at System One in Farmers Branch

Overview Position Title : UX Researcher & Design Strategist

Provide locations / flexible work by preference : Majority of team are in and around Pittsburgh

Ability to work remote : remote

Days of the week : Monday through Friday

Working Hours (Flexible) : 8-5 EST (9 am or 10 am EST daily stand ups EST)

Length of Assignment : potential through 2026

Function of the group : Research, UX design / UI Design, and strategy

Current initiatives / project(s) that this resource will be impacting : Experience Design for C&IB, supports the digital design strategy and delivery for Pinnacle platform, web and mobile presence. (90% of time); Research strategy and design for other C&IB areas, more short term support / projects

Responsibilities UX Researcher to lead and facilitate UX research and workshop activities with internal product teams, and to lead and execute user research with clients.

Key Responsibilities Collaborate with cross-functional teams to identify and prioritize research needs across the product roadmap.

Design and conduct mixed-methods user research (e.g., interviews, usability testing, surveys, ethnographic studies).

Develop research plans, screeners, discussion guides, and data collection instruments.

Synthesize and present findings in a compelling, actionable way to stakeholders at various levels.

Translate insights into clear recommendations that influence product direction and design decisions.

Work closely with product and design partners to align research activities with business and user goals.

Champion user-centered thinking throughout the organization.

Maintain and evolve our research practices, tools, and participant management processes.

Technical Skills Mural / Fig jam

Figma

Jira

Microsoft office suite

User zoom / Survey Monkey

Flex Skills Similar experience with story boarding in different tools

Confluence or other tools

Soft Skills Understanding interaction design principles

Responsive patterns

Ability to work cross functional (product tech and design)

Communication and story telling skills

Consistent and organized, detail oriented

Operate and contribute to a governance program

Additional Skills Figma

JIRA

Microsoft Office Suite

Mural / Fig jam

Share your resume with ariz.khan@systemone.com. Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn

Ref : #404-IT Pittsburgh

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