Senior Infrastructure Engineer

About Bland

At Bland.com, our goal is to empower enterprises to make AI-phone agents at scale. Based out of San Francisco, we're a quickly growing team striving to change the way customers interact with businesses. We've raised $65 million from Silicon Valley's finest; Including Emergence Capital, Scale Venture Partners, YC, the founders of Twilio, affirm, ElevenLabs, and many more.

About the Role

As a Senior Infrastructure Engineer at Bland, you'll help us to build the backbone that enables millions of AI-powered phone conversations. You're not just keeping servers running, you're architecting distributed systems that handle real-time voice processing, scale ML inference, and integrate with enterprise telephony infrastructure. Your work directly determines whether our platform can handle business-defining call volumes for our customers, or leaves them with dead air.

What You’ll Do

• Contribute to the designing of scalable architecture : Build distributed systems using Kubernetes that handle high-volume, real-time voice processing with strict latency and reliability requirements.
• Build and Support ML infrastructure : Create and optimize the infrastructure supporting our AI models, from training pipelines to real-time inference serving across multiple regions.
• Integrate with telephony : Maintain robust connections between our platform and complex enterprise phone systems, SIP trunks, and VoIP infrastructure.
• Recognize Flaws, Control for them : We're building a new type of architecture that takes something from Column A, and Column B. We're never going to get it perfect, so you'll be helping us keep a look out for what we need to solve.
• Ensure reliability : Implement monitoring, alerting, and incident response systems that keep our platform running 24 / 7 with enterprise-grade uptime.
• Scale with growth : Anticipate and solve scaling challenges before they become problems—our call volume grows exponentially and infrastructure needs to stay ahead.
• Security and compliance : Implement security best practices and compliance requirements for enterprise customers in regulated industries.

Interesting Problems to Own

What Makes You a Great Fit

Bonus Points If You Have

Benefits and Pay

If you don't have the perfect experience that is fine! We're a bunch of drop-outs and hackers. Working at a start-up is really hard. We work a lot and we figure things out on the fly.

Compensation Range : $120,000-$200,000

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