Position Specifics :
Reports To : Service Manager
Supervises : None
FLSA Code : Nonexempt
Purpose :
Performs basic diagnostics, service repairs, and maintenance work on customer and / or dealer-owned agricultural and turf equipment.
Responsibilities :
- Performs basic diagnostics and repairs on agricultural and turf equipment as well as established Agriculture Management Solution (AMS) products
- Participates in Service EDUCATE Training Programs required for the development of skills and knowledge
- Reviews and explains any maintenance, repairs, or other service concerns directly with the customer and / or documents on work order
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools, and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time and all material used in performing assigned duties
Job Requirements :
1+ years of experience performing service repairs preferredAbility to perform basic repairs and required maintenance using special tools and equipment following Technical Manual proceduresProficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipmentProficient oral and written communication skillsAbility to operate vehicles and equipment used for diagnostic purposesAbility to use Service Advisor and basic computer functionsAbility to lift at least 75 lbs. repeatedlyBasic Service Technician Certification preferredHigh School Diploma or equivalent experience required; Associates degree preferredValid driver's license required along with a good driving recordMust maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employmentForklift license preferredMust have reliable attendanceAbility to work varying shifts, weekends, and holidaysFull-Time Benefit Packages :
Paid Holidays & Vacation TimeHeath, Vision, & Dental InsuranceLife Insurance401K Plan with Company MatchRoutine Performance & Pay ReviewsFlexible Spending Account (FSA)Safety Equipment AllowanceCompany Provided UniformsAll benefits subject to change.
Pay Information :
The hourly pay range for this position is $19 to $50. This reflects a reasonable estimate of the targeted base hourly wage for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
Monday - Friday : 7 am to 5 pm
Saturday : 7 am to 12 pm (rotation)