Field Manager / Service Technician

Job Description

Job Description

Position Summary

The Field Manager plays a crucial role in supporting the location employees with daily operations. This role will be tasked with ensuring that the responsibilities of all field employees throughout the assigned locations are being properly executed. Important functions include, but are not limited to, safety compliance, customer service, logistics coordination, inventory, and employee scheduling.

Core Duties / Key Responsibilities

Operational Management :

• Oversee daily operations of the propane distribution facility.
• In conjunction with Dispatcher, oversee delivery schedules and manage routing to ensure timely deliveries.
• Monitor and manage inventory levels, placing orders as needed.
• Ensure all equipment and vehicles are properly maintained and operational using Fleetio as required.
• Maintain and manage inventory.
• Cross train in the service and delivery area to ensure timely response to general customer needs in propane and / or water where offered.
• Flexibility to work up to 60% in a functional delivery or service role

Safety and Compliance :

Personnel Management :

Customer Service :

Financial Management :

Logistics Coordination :

Position Qualifications

Experience / Education

Required Education : High School Diploma / GED, bachelor's degree in business management preferred

Required Work Experience :

Required Knowledge / Skills / Abilities

Microsoft Applications : Basic to intermediate functionality (in particular, Word, Excel and Outlook)

Additional Technology : Good phone skills and computer literacy

Travel : Local only; must hold CDL Class B

Communication : Exceptional verbal and written communication skills required

Additional Requirements :

Physical / Working Requirements

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is :

Scope

Direct Reports : up to 10

Total Organization Employees : ~ 900

Total Organization States : 21

Total Organization Districts / Markets : 5

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his / her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status or disability status.