Job Description
Job Description
The Claims Specialist will assist in reviewing, processing, and coordinating claims accurately in accordance with the program requirements while ensuring compliance and enhancing client relationships.
In this job, you will :
- Maintain ongoing knowledge of program requirements
- Analyze and process claims for accuracy, eligibility, and benefits coverage
- Retain and strengthen relationships with clients and members
- Assist members in managing and resolving reimbursement issues related to medical services and covered expenses that are medically necessary
- Correspond to verify if the amounts are related to the claim
- Develop and maintain a working knowledge of medical bill processing, procedures, and supporting systems
- Adhere to quality assurance objectives and goals
- Develop and maintain a working knowledge of all support systems to ensure ever increasing client value and Rising’s returns from administration services
- Research and utilize problem-solving skills to resolve claim discrepancies, errors, or incomplete information by communicating with providers, members, or internal departments
- Keep management updated on activities, issues and developments
- Document all claims decisions and communications with members in the system accurately and timely
- Ensure strict confidentiality of all medical information and adhere to privacy regulations and company policies
- Special projects as assigned by management
Reports to : Program Manager
Requirements
Education / Training
High school diploma required; Associate’s or Bachelor’s degree preferredCPC (Certified Professional Coder), CCS (Certified Coding Specialist) or equivalent medical coding certification preferredExperience
2-4 years of insurance or healthcare experience, preferably in claims or medical billing-related position(s)Skills / Competencies
Knowledge of Group Health Insurance, Workers' Compensation, No-Fault, and / or Liability industryStrong knowledge of medical terminology, CPT and ICD coding, and healthcare billing practicesWell-developed time-management, organization, and prioritization skillsExcellent analytical skillsCustomer-service orientationExcellent oral and written communication skillsKnowledge of medical billing proceduresAbility to gather data, compile information, and prepare summary reportsStrong interpersonal and conflict resolutions skillsAbility to work independently and as part of a team a fast-paced, multi-faceted environmentDemonstrated persistence and attention to detailPhysical / Mental Demands :
Remaining in a seated positionEntering text or data into a computerVisual AcuityTalkingHearingRepetitive arm, hand, and finger motionsWorking remotely some or all of the timeBenefits
Pay Range : $24-28.00Health insurance (4 different plans to choose from)DentalVisionPaid time off (PTO) or Flexible Time Off (FTO)401(k)Basic Life Insurance and Long-Term Disability Insurance (paid by the company)Voluntary Life Insurance and Short-Term Disability InsuranceFlexible Spending Accounts (FSA)Employee Assistance Program (EAP)Rise Well Wellness ProgramProfessional Development Reimbursement Program (PDRP)You will be part of our new Elevate program designed to recognize and reward employees for their hard workAbout Us :
Headquartered in Chicago, RISING Medical Solutions is a privately held, financial solutions organization offering medical cost containment and care management services. With offices, providers, and case managers nationwide, RISING provides comprehensive medical claims solutions to our valued clients : insurance carriers, Fortune 1000 employers, third party administrators, and government organizations. At RISING, we’re committed to :
Continuous technological improvementEntrepreneurial attitudeSeven core values that emphasize teamwork, ethical behavior, customer service, continual improvement, positive attitude, focusing on what's really important, and keeping a sense of humorResponding quickly to client needsBeing the best, not the biggest