Senior Project Manager, Fare Modernization

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region :

The Senior Project Manager, Fare Modernization exists to provide advanced leadership, coordination, and direction to staff assigned to large-scale, high-complexity projects. This position manages the development, procurement, installation, and reliability of the fare collection modernization that includes 2,000 pieces of fare payment hardware and software systems to support all regional fare payments. This position also leads the regional fare policy update and engagement process for Metro Transit.

This position is temporary long-term (up to 2 years).

What you would do in this job

• Develop, implement, prioritize, and oversee all fare payment and collection programs and operations that align with Metro Transit, Metropolitan Council, and region-wide fare policy and goals
• Responsible for ensuring fare payment software and hardware continue to meet Payment Card Industry (PCI) requirements for credit / debit card acceptance and lead projects necessary to ensure compliance during and post implementation
• Implement new payment technologies and capabilities to support more payment channels, such as webstore improvements, shared mobility integration opportunities, and advancement of mobile ticketing
• Lead project teams and collaborate with internal stakeholders (such as Information Services) and key vendors (such as Cubic) to ensure fare payment software and hardware security and reliability needs are adequately supported and maintained
• Develop, gain approval, and implement new fare collection systems to expand transit usage to key groups
• Lead all regional fare policy discussions related to fare increases or other changes with the Council, opt-out providers, the Federal Transit Authority, other partners, and stakeholders
• Manage all fare system changes related to approved changes in fare structure, including fare increases / decreases, transfer rules, new fare products / programs, and all other changes / adjustments
• Lead the Title VI analysis of any new fare changes or program implementations
• Other duties as assigned

What education and experience are required for this job (minimum qualifications)

What additional skills and experience would be helpful in this job (desired qualifications) :

MBA, CPA, PMP or other advanced degree or certification preferred

What knowledge, skills and abilities you should have within the first six months on the job :

What you can expect from us :

More about why you should join us!

Additional information

Union(s) : Non-Represented Grade K

FLSA Status : Exempt

Safety Sensitive : No

What your work environment would be :

You would perform your work in a standard office setting.

What steps the recruitment process involves :

Once you have successfully completed the steps above, then :

If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files / databases, cash, vouchers or transit fare cards. A driving record check and / or physical may be conducted if applicable to the position.

IMPORTANT : If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .