Unit Clerk

Unit Clerk (Open)

This dynamic position provides a high level of nursing office support to a medical unit which provides skilled medical care to Veteran Members in the Eastern Nebraska Veterans' Home. This position is responsible for assisting the Unit Manager and Nurse Supervisors to accomplish assigned duties. Knowledge of medical terminology and skills in communicating effectively with people are preferred. Position requires the ability to compute, scan, and enter clinical data using computer systems and software. Schedule is Monday-Friday from 8 : 00 a.m. to 4 : 30 p.m. Wage is $18.75 (Breakdown : $15.75 base + $3.00 / hour differential for all hours worked in the building).

Distinguishing Characteristics : Under immediate to general supervision, positions at this level are assigned a variety of basic clerical activities in support of agency program operations. Duties may include a variety of support activities such as sorting and distributing mail, data entry, word processing, typing, scanning / filing, answering and directing phone calls, reviewing information for accuracy, maintaining records, scheduling, and copying material. Positions at this level are primarily concerned with assuring procedures are followed correctly and work is completed timely. Work is reviewed on a regular basis to ensure accuracy, timeliness, and efficiency.

Examples Of Work : Orders supplies and equipment to maintain unit inventory and distributes. Operates computer to perform word processing functions. Sorts and batches forms, documents, and other records to be entered into computer storage to document the type and number of records entered, and to process work in a prescribed manner. Answers, screens, and routes phone calls to the appropriate person(s) and / or takes messages, includes multi-line phone systems. Disseminates information pertinent to the activities of the immediate supervisor to provide requested responses and data. Records, enters, and / or posts program data, statistical information on forms or tables, in work registers or logbooks, spreadsheets, or databases to maintain a record of activities and to facilitate the processing of the information. Checks, codes, indexes and files / processes information to facilitate the identification or processing of material. Sorts, files and retrieves correspondence, records, reports, and other items from manual or automated filing systems to ensure uniform storage of and ready access to information. Operates office equipment such as personal computers, reproduction and scanning equipment, multi-sorters, collators, calculators, multi-line telephone systems, and associated software.

Requirements / Qualifications : Minimum Qualifications : Coursework / training or experience in public contact, customer service, and / or performing and applying office / clerical support procedures, including the use of a personal computer, associated software, and office equipment. Preferred Qualifications : Experience working in the medical field and medical terminology. Organization and time management are required.

Knowledge, Skills, And Abilities Required : Knowledge of : the practices and procedures pertinent to office / clerical support operations; the methods of filing, record keeping, bookkeeping, and mailing; computer operations and standard software and hardware applications; the purpose and activities of the employing agency; the work unit policies and guidelines pertinent to office / clerical support operations; the functions and specialized terminology associated with the work unit and agency; grammar, spelling, capitalization, and punctuation to recognize and correct errors; the procedures of manual and electronic file maintenance, record keeping, and mail distribution. Ability to : code / sort and file / retrieve records / documents established indexing / filing systems; identify similarities and differences between two or more sets of data; communicate in person, by telephone or email; communicate effectively with work unit supervisors, co-workers, other agency employees, and customers or visitors to exchange information; understand and apply instructions; compute / total figures involving the use of addition, subtraction, multiplication, division, percentages, and fractions; determine course of action to correct inaccurate or incomplete records / documents; file and record information using numerical, alphabetical, and other records keeping systems; maintain confidentiality of materials processed; operate standard office equipment; learn and explain agency office / clerical support operations, policies and guidelines; select and apply established office / clerical support policies, standards, and procedures.

Clinical Tasks Include :

• Scan medical records
• Ensure paper documents are ready and available
• Maintain supply stock
• Place bi-weekly stock orders to maintain par levels
• Stock supply room
• Maintain printer and copier supplies
• Answer multi-line phone system
• Basic document production
• Complete rounds twice per shift
• Ensure schedules are followed
• Submit nourishment order
• Print weekly reports
• Complete room audits
• Audit outdates
• Maintain Member movements and associated paperwork