Job Description
Job Description
Position : Account Consultant
Company Overview :
Manatal Tech Team is a leading provider of innovative software solutions for the production industry. Our team is dedicated to helping businesses streamline their processes and increase efficiency through cutting-edge technology. We are committed to providing our clients with the best possible service and support, and we are looking for a dynamic and driven Account Consultant to join our team.
Position Overview :
As an Account Consultant, you will be responsible for managing a portfolio of clients and providing them with exceptional service and support. You will serve as the primary point of contact for our clients and will work closely with them to understand their needs and provide solutions that meet their business objectives. This is a full-time position with the potential for growth and advancement within the company.
Key Responsibilities :
- Manage a portfolio of clients and build strong relationships with them
- Understand clients' business objectives and provide solutions to meet their needs
- Act as the primary point of contact for clients and provide timely and effective support
- Collaborate with the sales team to identify opportunities for upselling and cross-selling
- Conduct regular check-ins with clients to ensure their satisfaction and address any concerns
- Stay up-to-date on industry trends and developments to provide clients with the most relevant and effective solutions
- Work closely with the production team to ensure timely and accurate delivery of services to clients
- Prepare and present reports on client performance and progress
- Participate in team meetings and contribute to the overall growth and success of the company
Qualifications :
Bachelor's degree in Business, Marketing, or a related field2+ years of experience in account management or customer serviceStrong communication and interpersonal skillsAbility to build and maintain strong relationships with clientsProven track record of meeting and exceeding sales targetsKnowledge of the production industry is a plusProficient in Microsoft Office and CRM softwareAbility to multitask and manage multiple clients simultaneouslyStrong problem-solving and analytical skillsDetail-oriented and organizedTeam player with a positive attitude and a strong work ethicWe Offer :
Competitive salary and benefits packageOpportunities for growth and advancement within the companyDynamic and collaborative work environmentOngoing training and development opportunitiesSupportive and inclusive company cultureIf you are a driven and customer-focused individual with a passion for technology and the production industry, we want to hear from you! Join our team at Manatal Tech Team and be a part of our mission to revolutionize the production industry with innovative solutions.