Customer Service Representative

Customer Service Representative

TechOp Solutions is seeking Customer Service Representatives (CSR) with strong listening skills, compassion, and a commitment to excellent service. The CSR will handle inquiries, process and track orders, and provide support via phone, email, and other channels.

Duties :

• Receive and process orders via phone, fax, mail, email, etc.
• Provide courteous and professional support during inbound calls and emails
• Maintain records, reports, and quality control documentation
• Handle payments orders via approved systems
• Guide customers in using the approved systems, including ordering items and updating information
• Other duties, as assigned