Customer Service Representative

Customer Service Representative

Location : Apopka, FL 32703

Pay : $16–$20 per hour + Bonuses

About the Role

We are looking for an energetic and people-focused Customer Service Representative to join our growing team. In this role, you’ll be the first point of contact for potential customers, helping guide them through the process with professionalism, care, and a sense of urgency. You’ll play a key part in setting appointments, building relationships, and ensuring our customers feel supported every step of the way.

If you enjoy working in a fast-paced environment, thrive on great communication, and want to be part of a company that’s making a difference in our community, we’d love to hear from you.

What You’ll Do

Engage with leads and customers over the phone, email, and text to provide an exceptional experience.

Schedule and confirm appointments for our sales team.

Serve as the liaison between customers and our team to make sure projects run smoothly.

Resolve customer inquiries quickly and effectively with a positive attitude.

Keep accurate and up-to-date notes in our CRM system.

Contribute to the overall success of the sales and operations team.

What We’re Looking For

Excellent communicator – confident, professional, and friendly in every interaction.

Sales-minded – comfortable with setting appointments and guiding conversations.

Organized & detail-oriented – able to manage multiple tasks and prioritize effectively.

Problem-solver – resourceful and solution-focused when challenges arise.

Team player – willing to support teammates and celebrate group success.

Why Join Us

Competitive pay $16–$20 per hour + performance bonuses .

Opportunities for growth and advancement within a rapidly expanding company.

Be part of a team that values Resilience, Integrity, Service, and Excellence (RISE) .

A supportive and collaborative work environment where your contributions matter.

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