Job Summary :
The Contract-to-Close Concierge is responsible for managing all administrative, logistical, and communication tasks from the moment a real estate contract is fully executed until the closing is complete. The goal is to ensure compliance, manage deadlines, coordinate with all stakeholders (buyers, sellers, lenders, title / escrow, inspectors, appraisers), and deliver a smooth, timely closing experience with high customer service.
Contract Setup & Review
- Review the fully executed purchase / sale contract to ensure all signatures, dates, initials, and terms are correctly completed.
- Enter all important contract dates (inspection period, financing contingency, title review, due diligence, etc.) into internal systems.
- Confirm earnest money deposit (if applicable) and follow up if missing.
Deadline Oversight & Compliance
Track all critical deadlines (inspections, repairs, contingencies, financing, title, etc.).Monitor contract addenda and amendments; ensure they're properly executed and distributed.Ensure compliance with Florida real estate law and local regulations.Title & Escrow Coordination
Work with title or escrow companies to initiate title search.Resolve title issues (liens, judgments, discrepancies) by coordinating with sellers, attorneys, or title companies.Coordinate delivery of required title insurance and closing documents.Finance / Lender Liaison
Coordinate with the buyer's lender to ensure financing steps are being completed (appraisal, underwriting, clear-to-close).Ensure that the Closing Disclosure and other lender required documentation is reviewed, accurate, and delivered timely.Inspections, Repairs, and Walk-throughs
Schedule home inspections, appraisals, and any required vendor work.Follow up on inspection results; make sure repairs (if required) are completed.Coordinate final walk-throughs with buyer / seller.Communication & Customer Service
Act as the primary point of contact for the buyer, seller, agents, lender, title company, and inspectors.Provide regular updates on status, milestones, possible issues, and next steps.Answer questions; troubleshoot any issues that arise.Document Preparation & File Management
Ensure all paperwork is collected, correctly filled out, signed, and returned.Maintain organized transaction files (digital & physical, as needed).Prepare and review closing packages, settlement statements, deed documents, release of liens, etc.Closing Coordination
Verify the closing date, time, location.Coordinate with all parties to ensure they have everything needed for closing.Confirm funds to be wired or paid, escrow elements.Make sure documents are ready at closing; confirm title transfer.Post-Closing Tasks
Follow up for recording of deed, title insurance issuance, and any final authorizations.Ensure that disbursements and payoffs are handled properly.Close out file : archive, final checks, lessons learned.Required Skills & Qualifications
Prior experience in real estate transaction coordination, escrow / title work, or related role.Knowledge of real estate contracts, Florida real estate law & regulations.Strong attention to detail, organizational skills.Excellent communication skills (verbal and written).Ability to manage multiple transactions at once.Proficiency with real estate forms, digital transaction management systems, CRMs.Problem-solving mindset; ability to anticipate issues and proactively resolve.Customer service orientation.Preferred Qualifications
Experience working with title companies, lenders, home inspectors, contractors.Familiarity with e-signature platforms and document management tools.Able to work under deadline pressure; flexible hours (some after-hours or weekend communication may be required).
Job Details
Job Type : Full-time; the position will be performed in an office setting.
Compensation & Benefits
Competitive base salary plus bonuses.Comprehensive benefits package, including medical, dental, vision.Company 401(k) PlanMDLV, LLC dba ONE Sotheby's International Realty is an Equal Opportunity Employer; participates in E-Verify and conducts background checks.
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