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Content Moderation Specialist Job at Minimal in Los Angeles
MediabistroLos Angeles, CA, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionReview content submissions to ensure they abide by our community guidelines, recommendation guidelines and other product based requirements and policies Drive quality management activities and conduct regular quality audits Act as the team's first point of contact for operational data inquiries. Independently leverage dashboards and reporting tools (e.g., Looker, Grafana) to monitor team performance, content trends, and policy enforcement effectiveness. Generate and present routine reports on key operational metrics, escalating significant findings and providing initial analysis to leadership and cross-functional partners. Project manage key moderation and product initiatives with tight deadlines and shifting priorities Identify and escalate new issues and trends Serve as a consultative partner with our vendor team on policy, quality and operational matters Advise Snap teams on current and trending content while taking into account cultural and regional nuances Excellent writing and verbal communication skills Strong analytical and problem-solving skills, including working with large data sets to solve business problems, and providing practical business insights via data visualization software (Google Sheets, Looker, Grafana, etc.) Proficiency in leveraging data visualization software (e.g., Looker, Tableau) to interpret data and communicate insights. Beginner to Intermediate SQL skills : Ability to write queries to pull and filter data, using functions like WHERE, GROUP BY, and JOIN. Ability to prioritize tasks and work independently with minimal oversight Great judgment and ability to problem-solve, both independently and with peers Experience managing multiple global projects and cross-functional stakeholders Excellent data analytics skills to drive problem-solving, decision-making and reporting Great judgment and ability to problem-solve, both independently and with peers Passion for Snapchat, content, and online safety Bachelor’s degree or equivalent work experience Flexible work-hours : full-time and weekends as needed Additional language skills are a plus 1+ year of experience with data visualization tools such as Looker, Tableau Experience in content moderation, operations / programme management, product or related role Experience in online safety related disciplines at a technology company Experience with JIRA or similar issue tracking softwareIn the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position.These pay zones may be modified in the future.
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Content Specialist • Los Angeles, CA, United States