Employer Industry : Telecommunications
Why consider this job opportunity :
- Salary up to $29.15 / hour
- Comprehensive benefits including medical, dental, and vision coverage
- Generous paid vacation and sick leave, along with paid parental leave
- Opportunity for career advancement and participation in Associate Resource Groups
- Flexibility to work remotely in any of the 40+ states where the employer operates
- Supportive work environment focused on employee well-being
What to Expect (Job Responsibilities)
Lead the successful implementation of small business voice / data products and services, acting as the main point of contact for customersProvide documentation and coaching for customers on various small business products, ensuring customer satisfaction throughout the order fulfillment processAttend meetings to discuss new processes and provide continuous feedback to enhance customer experienceMaintain detailed records of all implementation activities through the CRM toolImplement orders related to specific projects such as the ACAM-Modem replacement projectWhat is Required (Qualifications)
Minimum of 1+ years of experience in telecommunications, customer service, or implementationExcellent interpersonal communication skills (verbal and written)Ability to establish and maintain excellent working relationshipsStrong time management skills and ability to adapt to rapid changes in a fast-paced environmentWorking knowledge of Microsoft Office suite and other customer information systemsHow to Stand Out (Preferred Qualifications)
Experience in a direct sales programAssociate's degreeFamiliarity with the products and services offered by the employerAdvanced sales and / or customer service skillsWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
J-18808-Ljbffr