Talent.com
Customer Service Representative

Customer Service Representative

City of MacedoniaMacedonia, OH, USA
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General Description of Work : Greets and assists guests who come into the recreation center. Handles

registration for all programs and activities. Assists with building

supervision as necessary.

Supervision Received : Receives supervision from Lead CSR and Recreation Supervisor.

Essential Functions :

  • Responsible for providing excellent customer service to guests who come into the recreation

center

  • Responsible for cash handling to include balancing cash drawers
  • Performs program registration, membership sales, merchandise sales, rentals, tot room

    • registrations and park pavilion reservations using the software provided

  • Handles incoming phone calls to the recreation center
  • Responsible for knowledge of all program areas within the Parks and Recreation Department

    • Minimum Qualifications :

  • Excellent Customer Service Skills
  • 16 years or older
  • Ability to work on the computer
  • Ability to work a flexible schedule on nights, weekends, and holidays
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    Customer Service Representative • Macedonia, OH, USA

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