Industrial Solutions Engineer

Job Description

Job Description

Description : About Tourmaline Enterprises

For over 27 years , Tourmaline Enterprises has been a trusted partner to manufacturing and packaging teams worldwide , providing reliable industrial inkjet printing systems for coding and marking production lines. Our solutions help clients meet their production needs for lot numbers, barcodes, expiration dates, logos, and more—backed by responsive U.S.-based support and a team committed to accountability, transparency, and results.

With a global reach across 10+ countries and 500+ clients , we take pride in combining cutting-edge print solutions with personal, expert guidance to help production teams and distributors succeed.

Overview :

We are seeking an industrial engineer to serve as the eyes and ears of our sales team. Your mission : walk the production floor, analyze line inefficiencies, and prepare clear recommendations that position Tourmaline’s printing solutions as a natural fit. You will not be responsible for closing deals —instead, you’ll hand off fully qualified opportunities to our Senior Sales Executive, who will finalize proposals and contracts.

By focusing on discovery and value creation, you’ll reduce customer resistance, strengthen trust, and help Tourmaline expand its footprint through both direct solutions (printers / ink) and referral partnerships (conveyors, packaging, automation).

Key Responsibilities :

• Identify, source, and coordinate site survey appointments with prospective customers, ensuring consistent pipeline generation.
• Conduct 6–10 site surveys per month, mapping inefficiencies and improvement opportunities.
• Prepare structured reports (technical + ROI framing) that seed Tourmaline’s solutions.
• Deliver findings to customers in a consultative manner.
• Transition qualified opportunities to the Senior Sales Executive with clear notes and next steps.
• Track site survey quality and conversion metrics to ensure opportunities are strong.
• Support referral partnerships with JV vendors (e.g., conveyors, packaging, automation) when opportunities fall outside Tourmaline’s scope.
• Travel is mandatory. Primarily West Coast, however travel may extend nationally.

Role Boundaries :

You are measured on the quality and conversion of site surveys into opportunities, not revenue closed directly.

Requirements : Success Metrics :

Qualifications :

Compensation (Temecula Market) :

OTE Expectations : $100-175k+

Along with your application please be sure to send in a short, 1-3 minute video to hr@tourmalineenterprises.com explaining why you want to work for Tourmaline Enterprises, what you bring to the table, and why you believe you would be a great fit.