Residential Support Specialist - Part time

Hiring Bonus $500!

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.

The individuals served by Avalon have many challenges, including mental illness, substance use disorders and chronic medical conditions, alongside a history of chronic homelessness. Residential Support Specialists (RSS) are Avalon's 24-hour front-line support staff. They monitor our front desk(s), answer tenant / visitor questions and provide hands-on help where needed.

Here are some of the key benefits that Avalon staff receive :

Paid Time Off Paid time off includes vacation time plus additional sick and personal time allowances. The amount you earn depends on the number of hours worked. There is also an extra paid holiday every month!

Medical Part-time employees can purchase life insurance, critical illness insurance, and accident insurance at competitive rates!

Life and Disability Plans All staff working more than 16 hours per week are given life insurance and short-term disability plans, with Avalon covering the premium cost.

403(b) Retirement Plan Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Job Responsibilities :

• Check visitors in and out, answer phones and monitor security systems
• Maintain safety and security of residents by monitoring all general access areas and enforcing program rules
• Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems
• Coordinate services for tenants and contact outside service providers as necessary
• Work cooperatively with other staff onsite in addition to visiting service providers; refer tenants to clinical and other staff as necessary
• Initiate maintenance requests
• Attend staff meetings, retreats and professional training sessions

Supplemental Job Duties :

Required Qualifications :

Desired Skills and Abilities :

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with other persons by talking and hearing, be required to lift and carry items weighing up to 25 pounds, and to operate computer hardware systems.

Reliable transportation is required.

Job Title : Residential Support Specialist (location is Ann Arbor )

Reports to : Team Lead (411 Ashley)

Location : This position is based in Ann Arbor, MI 48105

Status : Part-time (Multiple shift options, $1 per hour premium for midnights)

Salary : $19.04 hourly

Benefits : Paid time off, vacation and additional holidays, Employee Assistance & Wellness programs, life and short-term disability for staff working 16 hours or more per week; optional 403(b) plan.

Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.

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