Technical Customer Care SpecialistVirtualVocations • Corpus Christi, Texas, United States
Technical Customer Care Specialist
VirtualVocations • Corpus Christi, Texas, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Technical Customer Care Specialist.
Key Responsibilities
Handle routine customer questions relating to product usage
Provide technical support on issues through to resolution
Accurately log all customer information in the CRM tool
Required Qualifications
High School Diploma / GED and generally less than 2 years' experience
Ability to troubleshoot and document issues related to system performance and functionality
Ability to accommodate extended hours and flexible work schedule
Experience with CRM case logging and interaction distribution systems preferred
Automotive industry knowledge is a plus
serp_jobs.job_alerts.create_a_job
Customer Care Specialist • Corpus Christi, Texas, United States