Supervisor - Ambassador Services - 3rd Shift

Supervisor - Ambassador Services - 3rd Shift

To plan, coordinate, and manage the activities of staff engaged in the transport of patients. To facilitate data collection, metrics, and analysis.

Education & Experience

Education and Experience Required : High School Diploma / GED and three (3) years of customer service experience.

Certifications, Licenses, or Registration required : Heartsaver CPR from American Heart Association required post-hire within 90 days.

Preferred Qualifications : Healthcare experience preferred.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities : Demonstrates strong organizational, supervisory, and communication skills, with a proven ability to lead and collaborate effectively in a team-oriented environment.

Responsibilities :

• Supervises and coordinates the work activities of assigned personnel to include work allocation, scheduling, training, evaluation, and problem resolution.
• Provides optimal customer service. Good communications and interpersonal skills. Able to communicate clearly and concisely.
• Provides a streamlined transport process. Promotes interpersonal communication with other departments. Serves as a liaison to other departments; transports patients as needed.
• Recommends and implements upon approval changes to improve operational effectiveness; promotes continuous improvement in workplace safety and environmental practices.
• Good organization and time management skills; ability to prioritize tasks. Able to establish and maintain effective, cooperative working relationships with patients and staff. Able to make sound decisions.
• Monitors expenditures and implements measures to facilitate workflow and increase productivity. Maximize the utilization of space and resources.
• Implements and ensures compliance with department policies and procedures.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands : Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and / or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal / clinical nature, frequent bending, occasional lifting and carrying more than 100 pounds, occasional crawling, occasional crouching / stooping, occasional kneeling, occasional pushing / pulling, occasional reaching, occasional sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type : Full time

FLSA Designation / Job Exempt :

No

Pay Class : Hourly

FTE % : 100

Work Shift : Night

Benefits Eligibility :

Grant Funded :

No

Job Posting Date : 10 / 1 / 2025

Job Closing Date (open until filled if no date specified) :