Monitoring Analyst

The Monitoring Analyst plays a critical role in the continuous oversight and analysis of our organizations IT systems, network infrastructure, and / or security environments. This position is responsible for real-time monitoring, incident identification, escalation, and performance reporting to ensure optimal system uptime, data integrity, and compliance with established protocols.

Responsibilities :

Real-Time Monitoring : Continuously monitor IT systems, applications, network infrastructure, or security environments using specialized tools and dashboards.

Incident Detection & Response : Identify anomalies and potential threats; promptly escalate incidents according to established procedures.

Event Analysis : Investigate alerts, assess severity, and provide detailed analysis and recommendations for remediation.

Reporting : Generate and maintain accurate daily, weekly, and monthly reports on system performance, incidents, and trend analysis.

Collaboration : Work closely with IT, Security, and Operations teams to resolve issues and enhance monitoring strategies.

Documentation : Maintain comprehensive documentation for monitoring procedures, incident response, and system configurations.

Continuous Improvement : Recommend improvements to monitoring tools, processes, and response procedures.

Compliance : Ensure all monitoring activities adhere to company policies, industry standards, and regulatory requirements.

Qualifications :

Bachelors degree in Information Technology, Computer Science, Cyber security, or related field; or equivalent experience.

1-2 years of experience in a monitoring, IT operations, or security operations role.

Familiarity with monitoring tools (e.g., Splunk, SolarWinds, Nagios, Datadog, SIEM platforms, etc.).

Analytical and problem-solving skills with keen attention to detail.

Strong verbal and written communication skills.

Ability to work in a fast-paced, 24 / 7 operational environment (may require shift work or on-call rotation).

Yearly Pay Rate :

$60,000 - $85,000 per year, commensurate with experience, and  qualifications

Benefits :

Health, dental, and vision insurance

401(k) plan

Paid time off (PTO) and holidays

Flexible / remote work options

Tuition reimbursement and professional development opportunities

Employee Assistance Program (EAP)

Life and disability insurance

Wellness programs