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Revenue Cycle Manager
Revenue Cycle ManagerHarbor, Inc. • Toledo, OH, US
Revenue Cycle Manager

Revenue Cycle Manager

Harbor, Inc. • Toledo, OH, US
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Job Description

Job Description

Harbor is looking for a Revenue Cycle Manager who is responsible for effective and efficient revenue cycle processes within the team. Builds and maintains collaborative and productive relationships within and outside the department. Directly manages, leads and supervises billing department employees. Responsible for successful onboarding and orientation of new team members and provides ongoing coaching and mentoring. Ensure client and claim data information is accurate, timely, and compliant.

Position is full-time.

Education / Experience / Other Requirements :

  • Bachelor degree in business, healthcare administration, finance or related field; or an Associate's degree plus 5 years relevant experience.
  • Prefer at least two (2) years of healthcare billing and supervisory experience
  • Ability to effectively communicate both verbally and in writing.
  • Knowledge and understanding of billing procedures including third party payers.
  • Must be detail oriented and able to communicate clearly and accurately with a variety of individuals.
  • Strong interpersonal, analytical and problem-solving skills.
  • Knowledgeable and competent in utilizing Microsoft operating systems.

Essential Job Competencies / Primary Duties :

  • Provides personnel management functions for assigned staff including hiring, training, supervision, annual evaluation, coaching for success, and disciplinary actions.
  • Trains billing department personnel in schedule prioritization, workflows, and job responsibilities.
  • Assigns for completion and / or ensures the completion of department key functions, including :
  • Eligibility / Insurance verification

  • Processing of claims submission
  • Payment posting and processing
  • Deposits
  • Prior authorization
  • Service and charge error correction
  • Client statements
  • Denial management / Aging
  • Develops and maintains detailed, written workflows of all major work processes to help with training, independent problem resolution and absence coverage.
  • Maintains knowledge of current billing process and offers suggested process improvements. Detects ways to streamline billing and collection to improve efficiency and effectiveness.
  • Monitors staff and revenue cycle reports / data to ensure assigned tasks are completed to ensure timely claim submission and claim corrections are made, re-billed and paid; therefore, reducing A / R aging.
  • Provides leadership, coordination, and monitoring of revenue cycle projects.
  • Works with Harbor leadership and staff to maximize Harbor’s revenue.
  • Assists auditors in completing the company’s review, including preparation of appropriate work papers and related documentation.
  • Maintains current knowledge regarding payer requirements, claims process, effective denial management, and keeps team informed and updated.
  • About Harbor :

  • A leading provider of mental health and substance use treatment for over 100 years
  • 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
  • Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
  • Why Work for Harbor?

    It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include :

  • Medical, dental, and vision coverage
  • Retirement plan with company match
  • Generous paid time off, sick time, and paid holidays
  • Tuition and professional license reimbursement programs
  • Clinical supervision hours offered
  • Employee referral bonuses
  • Ability to make a difference in your community!
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    Revenue Cycle Manager • Toledo, OH, US

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