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Analyst, Annuity Transformation

Analyst, Annuity Transformation

LPL FinancialSan Diego, CA, US
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Annuity Transformation Analyst

The Annuity Transformation Analyst supports our Financial Advisors, Institutions, Enterprises, and internal business partners in transacting annuities at LPL. This individual will become a Subject Matter Expert part of a specialized team supporting the evolution of our annuity experience at LPL. The Analyst role will support the Annuity Transformation team through data analysis, requirement building, supporting industry engagement, providing consultative trainings, and engaging in conversations around needs of onboarding clients. In addition, the analyst will provide escalated support to the Annuity Service Experience team and other internal and external partners by identifying, researching, and resolving or reporting technical problems received via email or inbound phone requests, while properly documenting, tracking, and monitoring issues to ensure timely resolution.

Responsibilities :

  • Collect and understand annuity voice of the Customer
  • Data Analytics, trend and pattern analysis to inform continuous improvement
  • Consultative Training and group presentations
  • Supporting project management efforts, business requirements for system enhancements, and system testing
  • SME Support
  • Support the department in risk Mitigation
  • Become an Annuity Trade SME

What Are We Looking For?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements :

  • Understanding of the annuity / trade workflow focusing on commissions, rep IDs, carrier partnership and forms
  • 2-3 years of relevant experience (financial operations, annuity service preferred)
  • Highschool Diploma
  • Core Competencies :

  • Intermediate Excel skills including spreadsheet creation and building reports
  • Excellent business written and verbal communication skills, including ability to present in groups up to 25 people
  • Process efficiency mindset, and six sigma methodologies
  • Strong attention to details
  • Strong client focus
  • Strong work ethic
  • Strong organizational skills
  • Analytical and critical thinking skills
  • Commit to owning the customer experience by driving satisfaction to high levels and adhering to our corporate values
  • Preferences :

  • Software / Systems Skills Required / Preferred : MS Office, BETA, ClientWorks, ServiceWorks, Nice, Electronic Order Entry, compliance exposure
  • Lean certification or Six Sigma Yellow preferred
  • Bachelor's degree or equivalent work experience preferred
  • Registration or Series 99 / 6 / 7 / 24 preferred
  • Ability to travel for key client engagements or industry events preferred
  • Pay Range :

    $27.84-$46.39 / hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

    Company Overview :

    LPL Financial Holdings Inc. (Nasdaq : LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

    At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

    Join LPL Financial : Where Your Potential Meets Opportunity

    At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

    Why LPL?

  • Innovative Environment
  • Limitless Career Potential
  • Unified Mission
  • Impactful Work
  • Commitment to Equality
  • Community Focus
  • Benefits and Total Rewards
  • Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

    Information on Interviews : LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.

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