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Customer Success Engineer

Customer Success Engineer

VirtualVocationsErie, Pennsylvania, United States
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A company is looking for a Customer Success Engineer for Strategic Accounts.

Key Responsibilities

Serve as the trusted technical advisor for strategic customers

Lead customer visits, executive briefings, and technical workshops to enhance adoption

Collaborate with stakeholders to align cloud security goals and drive operational excellence

Required Qualifications

5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps / Security Engineer)

Proven experience with enterprise cloud environments (AWS, Azure, GCP)

Hands-on knowledge of Kubernetes, containers, and CI / CD pipelines

Strong understanding of cloud security architecture and the CNAPP ecosystem

Proficiency in scripting, automation, and API integrations

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Customer Engineer • Erie, Pennsylvania, United States

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