General Clerk
A general clerk performs a wide range of administrative tasks such as answering phones, filing documents, data entry, handling mail, and operating office equipment like photocopiers and computers to support an organization's daily operations. While the specific duties vary by employer, general clerks maintain records, prepare correspondence, schedule appointments, and provide information to staff and the public.
Key Responsibilities :
- Communication : Answering phones, directing calls, taking messages, and responding to inquiries from clients, the public, and other employees.
- Record Keeping : Creating, maintaining, and updating paper and electronic filing systems and records accurately.
- Mail Management : Sorting and distributing incoming mail, preparing outgoing mail, and handling packages.
- Office Equipment Operation : Using office machines such as copiers, scanners, fax machines, and phone systems.
- Scheduling : Managing calendars, scheduling appointments, and sometimes receiving visitors or customers.
- Information Dissemination : Providing general information to colleagues, customers, and the public.
- Document Preparation : Typing, formatting, and editing memos, reports, and other correspondence.
- Administrative Support : Performing routine administrative tasks, including typing, word processing, and data entry using various software.
Compensation / Pay Rate (Up to) : $18.00 - $25.00 Per Hour