Security Technician

Job Purpose :

The Service Technician provides skilled / certified service and repairs for our systems on verticals including healthcare, education, security, and other technologies. The Service Technician position demonstrates a thorough competency in field installation techniques, and a thorough understanding of company standards and methodology. This position will represent Beacon in a professional manor in front of our customers. The salary range for this position is between $19.00 / hour - $24.00 / hour, based on relevant education, experience, and other job related factors.

Duties and Responsibilities :

• Troubleshooting low voltage systems to determine problems and correcting / debugging.
• Participate in small service projects, service agreement fulfillment and quality control to facilitate the turnover from projects to service.
• Demonstrate ability to accomplish assigned tasks on schedule.
• Demonstrate basic installation methodology in wire pull, device installation, wire pathing, and other tasks as they are assigned.
• Expected to be part of the on-call rotation.
• Demonstrate a thorough understanding of systems upon which factory certification is achieved.
• Completion of daily tasks as assigned by the technician leading the project or the Project Manager.
• Demonstrate thorough understanding of procedures and guidelines.
• Great communication with customers and represents Beacon in a professional way.
• Provide daily reports to Service Coordinator on work completed and issues related to project completion.
• Completing required paperwork in a timely manner so the Service Department can invoice customers correctly and promptly.
• Promote Beacon services and products to customers.
• Specialty tools will be provided to service technicians on an as needed basis. Basic hand tools will be required for qualified candidate to provide. Installer will be responsible for providing reasonable care in protecting and maintaining tools.

Other Duties :

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Required Skills & Abilities :

Education, License and Experience :

Physical Requirements :

Travel Requirements :

An Equal Opportunity Employer

We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.