Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.
This position primary function is to support the Chief engineer in maintaining all guestrooms and guest floors. This is done to the four diamond level by providing direction and supervision to the staff. Manage all aspects of the day to day operations, preparing guestroom maintenance and inspection reports related to VIP, espresso, assisting in staffing, training, evaluating performance.
Job Specific
- Establishes daily work assignments, and directs flow of same to completion
- Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
- Assists all department heads in handling any unusual maintenance related guest complaints
- Ensures completion to standard of all required preventive maintenance operations
- Assists engineers in diagnosis of problems related to equipment malfunction
- Coordinate training programs for painters and espresso engineers
- Ensures maintenance shop adherence to cleanliness and safety standards
- Maintains guestroom parts storeroom and maintenance shop inventories
- Attends all required hotel meetings to keep abreast of in-house activities / promotions and events; maintain communications with other departments within the hotel
- Assists supervisors in communicating Maintenance Request needs to engineers as needed
- Assists Director of Engineering in the compliance to the ADA in all guest rooms
- Assists supervisor in communicating Maintenance Request needs to engineers as needed Administers; key control system, tool control procedures, credit card control
- Works with Security Department with regard to all repairs and maintenance of electronic / hard key locking systems to insure secure nature of all materials, supplies and information
- Performs periodic inspections of all guestrooms to ensure maintenance to standard
- Trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
- Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
- Decisiveness
- Agility in multitasking
- Ability to make decisions on imperfect information
- Other duties as assigned
General
Promotes applies teamwork skill at all timesNotifies appropriate individual promptly and fully of problems and / or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesAttends appropriate hotel meetings and training sessionsComplies with required safety regulations and proceduresComplies with hotel and department standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsMaintains cleanliness and excellent condition of equipment and work areaExecutes emergency procedures in accordance with hotel standardsDecisivenessAgility in multitaskingAbility to make decisions on imperfect informationQualifications
Three to five years as an engineering supervisor a Hospitality environment preferredWorking knowledge of Electrical, Plumbing, HV AC, Refrigeration and Life Safety operating systemsAbility to read and interpret architectural! blue-line drawingsKnowledge of OSHA regulations, equipment operation and maintenance, record-keeping systemsEffective management, leadership, organizational and communication skillsKnowledge of computer based management systems such as : Windows office, EspressoAbility to work flexible schedule to include weekends and holidaysSalary range for this position, based on experience, is $64,350.00 to $80,000.00.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.