Admissions Representative

Admissions Representative

Are you a natural communicator with a passion for helping others achieve their educational goals?

Stanbridge University is seeking an enthusiastic and driven Admissions Representative to join our dynamic team. As an Admissions Representative, your primary responsibility will be to guide prospective students through the admissions process. You will serve as the first point of contact for individuals interested in joining our institution, providing them with accurate information about our programs and answering any questions they may have.

Essential Functions :

• Respond to all phone, internet, and in-person inquiries in a timely and efficient manner.
• Establish rapport with prospective students in all phone and internet interactions by answering questions about programs, asking pertinent and fact-finding questions, and setting up appointments for face-to-face interviews.
• Create a friendly and professional atmosphere during interviews by providing clear, complete, and accurate information about programs and the admissions process in accordance with the policies and procedures of the university.
• Present accurate and complete information about the content and length of programs, academic requirements and policies of the university, and the employment and salary prospects for graduates.
• Disseminate current advertising and promotional media to prospective students during the admissions process.
• Provide student outcomes and other achievements of the university from documents and sources approved by the university administration.
• Evaluate the educational and employment background of each prospective student to determine whether the university has a program that is appropriate for the person's academic abilities and goals.
• Convey the results of admissions examinations to prospective students and assist in rescheduling retake examinations as necessary.
• Coordinate admissions activities with those in other functional areas of the university, including financial aid, student services, and educational programs.
• Enter data on leads, return calls, emails, appointments, interviews, completions, enrollments, and other data as required of admissions representatives.
• Use all tools available to admissions representatives, including databases, the phone system, software programs, and print media.
• Provide feedback to the Director of Admissions about successes, challenges, and areas for continuing improvement of the admissions process.
• Establish and meet qualitative and quantitative performance goals to meet the customer service, enrollment, and reporting goals in admissions.
• Attend departmental meetings, graduation ceremonies, and other university meetings or events, as required.
• Foster an educational environment that is conducive to learning, respect, integrity, teamwork, and professionalism.
• Adhere to the requirements of accrediting, federal, and state agencies as well as the policies and procedures of the university.
• Provide outstanding customer service to all constituencies and partners of the university.
• Perform other duties as assigned by the Chief Executive Officer / President of the university.
• Maintain acceptable level of performance as measured by supervisor and student evaluations, as applicable.
• Continue progress on meeting professional, departmental, and university goals.

Qualifications :

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Equal Opportunity Employer : Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.