General Manager Position At Gold's Gym Greeley
Gold's Gym Greeley is a full amenity franchise gym with local ownership. We have one of the largest lifting areas in Northern Colorado! Lifting is our main focus, but we also offer amenities for all ages and fitness goals : a pool, hot tub, basketball court, sauna, steam room, posing room, and much more!
Position Overview
The General Manager is responsible for effectively managing all facets of the gym, including, but not limited to hiring, training, development of team members and overall gym operations. Including delivering excellent customer service to our members while role-modeling the organization's values and culture.
We Offer
- Full Access Gym Membership
- Employee discounts and perks
- Fitness-minded workplace culture
- 401k
- Health, Dental, and Vision
- PTO with increases by term
- Room for growth and increased pay
Responsibilities
Deliver exceptional gym member experienceProvide and maintain the highest level of customer service to our membersProvide effective decision-making regarding customer service issues to provide a positive member experienceManages member feedback of gymHire, train and schedule all gym-level staffFull responsibility of the front desk staff scheduleTrains and develops front desk team members and / or frontline team members regarding all standard operating processes involving member acquisition and onboardingManage and evaluate the performance of all gym team membersOversees team member bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadlineEnsure facility is clean and operationally sound & assist in organizing weights and inspecting equipment to ensure it is in working orderEffectively manages the operations of the gym, including managing gym-controllable inventory and assetsBe an ambassador of your gym by promoting and staying aware of your gym's social media and digital presence; making posts and creating content.Understands budgeting, inventory, payroll, labor management, and facilities maintenanceHave business acumen that includes an understanding of the competitive landscape and community around the gymStay aware of all job postings for your gym, and ensure interviews are performed on a consistent basis to prevent any open positions in operations or fitnessQualifications
Experience directly managing a team of 8+Fitness industry experience preferredPromotionally-oriented and have the ability to direct sales through company required outreach programsStrong customer service orientation with proven resultsUnderstanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenanceExcellent verbal and written communication skillsOpen, participative leadership style and drive for excellenceStrong work ethic, integrity, and professional demeanorRequirements
Must be fitness minded to help support the growth of the gym and gym communityMust be willing to work occasional weekends, evenings, morning, and nights as needed.Must have reliable transportation and reside in the local area, within reason.Full TimeCompensation : $54,000.00 - $60,000.00 per year