Temporary IT Support Specialist

VirtualVocationsGary, Indiana, United States

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A company is looking for a Temp IT Support Specialist, Retail (remote, weekends).

Key Responsibilities

Provide day-to-day technical support to store staff across multiple retail locations remotely and / or on-site

Monitor and maintain store network connectivity, Wi-Fi access, and VoIP systems to minimize downtime

Troubleshoot and resolve issues related to point-of-sale (POS) systems and other in-store devices

Required Qualifications

Associate or Bachelor's degree in IT, Computer Science, or related field OR equivalent experience in a retail IT support role

3+ years of IT support experience, preferably in a multi-site retail or customer-facing environment

Solid understanding of POS systems and retail technology infrastructure

Working knowledge of Windows / macOS environments and network troubleshooting

Familiarity with ticketing systems and remote support tools

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It Support Specialist • Gary, Indiana, United States

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