Program Training Administrator

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Location : Miami

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role :

The Training Program Administration & Support Partner is responsible for supporting the execution of Subway's training programs by managing logistics, scheduling, material branding, learning systems, surveys & feedback. This role primarily focuses on the coordination and scheduling logistics of all key training & onboarding for franchisees, field team, operations team as they enter the Subway brand as well as ongoing learning. It ensures the smooth delivery of both in-person and virtual training experiences, while maintaining content within the University of Subway and providing essential coordination for ongoing development initiatives.

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold , Empowered , Accountable , and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to :

• Coordinate Franchisee Training Logistics- Manage the scheduling, enrollment, and communication for incoming franchisees, field & operations teams across training programs, ensuring a smooth onboarding experience into the Subway brand. Additionally manage & schedule general Subway store experience training for all new Subway HQ employees.
• Support Training Program Execution- Provide administrative and operational support for both in-person and virtual training sessions, including materials preparation, calendar management, and learner communication.
• Maintain Learning Management System (University of Subway)- Update and manage training content within the University of Subway LMS, ensuring accurate, up-to-date resources are available for learners and trainers.
• Facilitate Ongoing Program Coordination- Collaborate with training teams and cross-functional partners to support the planning and execution of ongoing development initiatives for franchisees and field staff.

Qualifications :

W hat do we Offer?

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA / EOE / D / V