Service Desk Specialist

V Group Inc.Raleigh, NC, US

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For more details, please connect with Shweta Patel or email at shwetap@vgroupinc.com

Job Title : Service Support Analyst

Start Date : ASAP

Position Type : Contract

Duration : 12+ Months

Location : 430 N. Salisbury Street MSC 4701 - Raleigh, NC 27699-4701 (Hybrid)

Interview Type : Webcam / in person

Ceipal ID : SNC_HD863_SP

Job ID : (776863)

Short Description : Sample Role Types : Desktop Support Analyst, Help Desk Support Analyst

Expected Skills : Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to) :

Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users

Key Responsibilities :

Red Hat OpenShift virtulaization experience of at least three years.

AWS and Azure experience of two years.

Understanding of servicenow ticket process.

Active Directory and Linux experience of at least four years.

Experience working in highly dynamic environment where priorities change constantly.

Skills :

2 Years Red Hat OpenShift virtulaization experience of at least three years. - Required

2 Years AWS and Azure experience - Required

2 Years Understanding of ServiceNow ticket process. - Required

4 Years Active Directory and Linux experience - Required

2 Years Experience working in highly dynamic environment where priorities change constantly. - Required

V Group Inc. is a New Jersey-based IT Services and Products company, strategically organized into multiple business units : Public Sector, Enterprise Solutions, Ecommerce, and Digital.Within our Public Sector unit, we specialize in delivering IT Professional Services to Federal, State, and Local governments. We hold multiple contracts across 30+ states across US, which include : NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, MN, NM, VT, and WA.

If you're considering a career opportunity with V Group or exploring a partnership, I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.

Website : https : / / www.vgroupinc.com / publicsector

LinkedIn : https : / / www.linkedin.com / company / v-group /

Facebook : https : / / www.facebook.com / VGroupIT

Twitter : https : / / www.twitter.com / vgroupinc

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Service Desk Specialist • Raleigh, NC, US