Job Description
Job Description
General Manager of new QSR concept coming to Michigan...NEW STORE!
Looking for a strong GM with multi-unit experience who can grow into a Director of Operations as the group opens more stores throughout the state.
$60,000!
Must be able to do 6-7 week training in San Diego, CA (all expenses paid)
Key Responsibilities :
- Leadership & Team Development :
- Lead, mentor, and inspire restaurant managers and team members to achieve performance goals.
- Provide ongoing coaching, training, and development to enhance the leadership capabilities within the team.
- Foster a positive work environment that promotes teamwork, accountability, and high employee morale.
- Implement and enforce company policies and procedures to ensure consistency across all units.
- Operational Excellence :
- Oversee the daily operations of multiple restaurant locations to ensure they run smoothly, efficiently, and profitably.
- Maintain high standards of food quality, cleanliness, safety, and customer service in all units.
- Ensure adherence to health and safety regulations and company standards at all times.
- Manage inventory, ordering, and cost controls to ensure profitability and minimize waste.
- Financial Management :
- Achieve and exceed financial targets, including revenue goals, profitability, and cost control.
- Develop and implement strategies to increase sales and improve operational efficiencies across multiple units.
- Analyze financial reports, identify areas for improvement, and take corrective actions as needed.
- Manage budgeting, forecasting, and financial performance of each unit.
- Customer Satisfaction :
- Ensure a consistently exceptional customer experience by monitoring service quality, addressing guest concerns, and implementing feedback to improve service.
- Implement local marketing initiatives and promotions to drive customer traffic and enhance the guest experience.
- Stay ahead of industry trends to continuously innovate and enhance service offerings.
- Compliance & Reporting :
- Ensure all units are compliant with local, state, and federal regulations.
- Oversee and manage all reporting and documentation related to restaurant operations, including sales, employee performance, inventory, and compliance records.
- Conduct regular audits and inspections to ensure all standards are being met.