Talent.com
Business Solutions Analyst - SaaS Applications

Business Solutions Analyst - SaaS Applications

Northeastern UniversityLexington, MA, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About the Opportunity

Job Summary

Business Solutions Analyst – SaaS Applications is responsible for evaluating, implementing, and enhancing Software-as-a-Service (SaaS) platforms to support key finance business functions. This role acts as a strategic liaison between Finance business stakeholders, IT, and software vendors, ensuring that SaaS solutions are aligned with Finance organizational goals and deliver maximum value. Also providing support of the continuous improvement associated with feature releases, upgrades, and enhancements.

Minimum Qualifications

  • Bachelor's degree in Finance, Information Systems, Business, or a related field.
  • 2+ years of experience with SaaS platforms
  • Strong analytical and project management skills.
  • Experience with platforms such as Workday, ServiceNow, Jaegger, Transact, Concur or similar.
  • Excellent communication and stakeholder engagement skills.

Key Responsibilities & Accountabilities

  • Support business solutions focused on Finance business processes in SaaS application delivery and support
  • Oversee the lifecycle of requests, including requirements gathering, system configuration, testing, implementation, and ongoing optimization.
  • Including feature releases, enhancements, and upgrades
  • Partner with stakeholders across NU departments (e.g., HR, Finance, Operations) to translate business needs into functional technology solutions.
  • Collaborate with IT and vendor teams to support system integrations, upgrades, and new feature rollouts.
  • Define and monitor tickets from ServiceNow to ensure problem resolution and SLA maintained.
  • Collaborate and support on the development of documentation, training materials, and change management plans to support system adoption.
  • Stay current on industry trends and best practices in SaaS technology and digital transformation.
  • Additional Information

    Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

    Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    Compensation Grade / Pay Type : 111S

    Expected Hiring Range : $86,490.00 - $122,163.75

    With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Application Analyst • Lexington, MA, US

    Job_description.internal_linking.related_jobs
    Senior Salesforce Business Analyst

    Senior Salesforce Business Analyst

    Tek SpikesBoston, MA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Only qualified Senior Salesforce Business Analyst candidates located near Boston, MA will be considered, as the position requires onsite presence • • •. Bachelor’s degree in Information Systems, Busine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Analyst

    Business Analyst

    RIT SolutionsBoston, MA, US
    serp_jobs.job_card.full_time
    Remote 100% remote Must be able to convert Perm without Sponsorship.Compliance Environmental, Social and Governance (ESG) BA Contractor. Principal Duties and Responsibilities : The mission of our cli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Business Solutions Manager

    Business Solutions Manager

    PTCBoston, MA, US
    serp_jobs.job_card.full_time
    Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower peo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Solutions Engineer

    Senior Solutions Engineer

    TiugoBoston, MA, US
    serp_jobs.job_card.full_time
    Uploadcare is a leading file upload and delivery platform, enabling developers worldwide to upload, store, optimize, and deliver digital content for applications and websites via a powerful suite o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Analyst

    Business Analyst

    Contact Government ServicesBoston, MA, US
    serp_jobs.job_card.full_time
    CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business Operations and Content Strategy for CGS, you will partner with internal business owners a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Solutions Sales Engineer

    Senior Solutions Sales Engineer

    GradientBoston, MA, US
    serp_jobs.job_card.full_time
    Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability.Our mission is to combat the escalating challenge of climate change by redefin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr Sales Business Analyst

    Sr Sales Business Analyst

    Fresenius Medical CareLawrence, MA, US
    serp_jobs.job_card.full_time
    Contributes to all tasks associated with consolidated analysis of all Renal Products & Pharmaceuticals for support of the sales and marketing team. Compiles and distributes sales reports used to sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Senior Business Analyst

    Senior Business Analyst

    Cloudious LLCQuincy, MA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Required Education : Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Business Systems Analyst

    Senior Business Systems Analyst

    Wellness Pet CompanyBurlington, MA, US
    serp_jobs.job_card.full_time
    About the Wellness Pet Company.The Wellness Pet Company crafts and produces premium pet food, treats, dental chews, and supplements. We believe that premium nutrition focused on proven health outcom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Principal Salesforce Systems Analyst

    Principal Salesforce Systems Analyst

    UMass LowellLowell, MA, United States
    serp_jobs.job_card.full_time
    UMass Lowell is committed to its Salesforce "Connected Campus" strategy.We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, Fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Principal Business Process Analyst - Launch Excellence

    Senior Principal Business Process Analyst - Launch Excellence

    WatersMilford, MA, US
    serp_jobs.job_card.full_time
    Sr Principal, Business Process Analyst (Launch Excellence).Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Software Business Analyst

    Software Business Analyst

    KelmarWakefield, MA, United States
    serp_jobs.job_card.full_time
    The Software Business Analyst will serve as a.The Software Business Analyst will regularly engage with clients during discovery sessions, workshops, and demonstrations, while also working closely w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Analyst Business

    Analyst Business

    StaplesFramingham, MA, US
    serp_jobs.job_card.full_time
    Work Model : Hybrid, Framingham,MA.Staples is business to business.Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Principal Solutions Analyst, Global IT Quality Solutions

    Principal Solutions Analyst, Global IT Quality Solutions

    HologicMarlborough, MA, US
    serp_jobs.job_card.full_time
    Our core focus areas include diagnostics, breast health, GYN surgery, and skeletal health.Guided by our commitment to The Science of Sure , we are dedicated to advancing healthcare through innovati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Business Systems Analyst

    Business Systems Analyst

    CompIntelligence, Inc.Boston, MA, US
    serp_jobs.job_card.full_time
    The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs.They will work with application vendors, property managers, operational, fina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Systems Analyst (Boston)

    Business Systems Analyst (Boston)

    CompIntelligence, Inc.Boston, MA, US
    serp_jobs.job_card.part_time
    The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs.They will work with application vendors, property managers, operational, fina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Business Operations Analyst

    Senior Business Operations Analyst

    LumafieldBoston, MA, US
    serp_jobs.job_card.full_time
    Senior Business Operations Analyst.The ideal candidate for this role comes from a background with a mix of analytical and project management experience. The team and role sits perfectly at the inter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Operations Analyst

    Sales Operations Analyst

    JellyfishBoston, MA, US
    serp_jobs.job_card.full_time
    Let's talk about what you'll do : As the Sales Operations Analyst at Jellyfish, you will play a critical role in empowering our sales team and driving operational excellence.This Boston-based role o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Business Analyst

    Business Analyst

    OpenkyberMA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Clo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Salesforce Systems Analyst

    Senior Salesforce Systems Analyst

    UMass LowellLowell, MA, United States
    serp_jobs.job_card.full_time
    UMass Lowell is committed to its Salesforce "Connected Campus" strategy.We have an exciting portfolio of Salesforce and partner technologies, including Education Cloud, Sales Cloud, Service Cloud, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30