Licensed Healthcare Agent
Harte HanksColumbus, OH, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHandle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve Active health insurance license with an expiration be at least 3 months after projected start date Must reside in North Carolina Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score 401(k) matching Dental insurance Flexible schedule Health insurance Vision insurance Work from home
Full job description
Licensed Customer Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role.
What's In It for You?
- 100% Remote Work
- Growth opportunities
- Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few)
- Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up
What You Will Do
What You Bring
What You Will Need
Measurements of Your Success
Agents are held to but not limited to metrics such as
Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands.
Job Type : Full-time
Pay : From $18.50 per hour
Benefits :
Work Location : Remote
serp_jobs.job_alerts.create_a_job
Healthcare Agent • Columbus, OH, United States
Job_description.internal_linking.related_jobs
Transform Patient Care and Community as an Emergency Medicine Team Medical Director in Washington Court House, OH .We believe in bringing “better” to our local community in Washington Court House, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Remote Position / Work from Home .Uncapped Commission-Based | Full-Time | Part-Time.Are You Ready to Take Control of Your Career?.
We are looking for motivated and driven individuals to join our team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are more than a health system.We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
We work hard, care deeply and reach further to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Licensed Marriage and Family Therapist (LMFT).Wage : Between $90-$127 an hour.Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? .Headway is here to he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
GLC On-The-Go is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Washington Court House, Ohio.
Job Description & Requirements.Pay package is based on 8 hour shift...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Licensed Psychiatric Nurse Practitioner.Wage : Between $89-$203 an hour.Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner?.Whether you wan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
We offer a great FULL TIME benefits and perks package! .Guardian)-for employee only, benefit percentage .Guardian)-for employee only, benefit percentage .
Employee, Spouse, Dependents...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Join Yellowstone Life Insurance Agency, an Integrity Company, as a Licensed Life Insurance Agent! This is an exciting opportunity for motivated individuals who are passionate about helping others s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Washington Court House, Ohio.Job Description & Requirements.
Prime Time Healthcare is a leading provider of travelin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
ADEX Healthcare Staffing LLC is seeking a travel CT Technologist for a travel job in Washington Court House, Ohio.Job Description & Requirements.
Travel or Local Allied Healthcare Professional n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Licensed Psychiatric Nurse Practitioner.Wage : Between $89-$203 an hour.Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner?.Whether you wan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury fami...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Emergency Medicine Medical Director
Sound PhysiciansWASHINGTON COURT HOUSE, Ohio, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift - DSL Danbury Columbus
Danbury ColumbusLancaster, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift Delaware
Danbury ColumbusDelaware, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
Life and Health Insurance Agent
GIA Legacy PlanningColumbus, Ohio, USserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
RN - Med Surg, Days
OhioHealthCircleville, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Marriage and Family Therapist
HeadwayOH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift Danbury Columbus
Danbury ColumbusDelaware, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Travel Nurse RN - ED - Emergency Department
GLC On-The-GoWashington Court House, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Psychiatric Nurse Practitioner
HeadwayOH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Practical Nurse (PT and FT Opportunities, 1st, 2nd, 3rd 8 hours shifts)
Danbury WestervilleGalena, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift Lancaster
Danbury ColumbusLancaster, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
Licensed Life Insurance Agent
Yellowstone Life Insurance Agency, LLCOH, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift
Danbury ColumbusLancaster, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Travel CT Technologist
Prime Time HealthcareWashington Court House, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel CT & X-ray Technologist
ADEX Healthcare Staffing LLCWashington Court House, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift - DSL Delaware
Danbury ColumbusDelaware, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Licensed Psychiatric NP
HeadwayOH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Practical Nurse (LPN) dayshift - DSL
Danbury ColumbusDelaware, OHserp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply