Technical Product Owner
MDVIP is seeking a Technical Product Owner to lead the vision, strategy, and execution of core internal platforms that power billing accuracy, pricing automation, payment integrity, and operational efficiency. This role serves as a strategic link between our financial, compliance, and technical functionsturning cross-functional goals into scalable, auditable product solutions. Reporting to the Associate Director, Information Systems and Business Solutions, you will be the single point of accountability for delivering reliable, high-value infrastructure that supports long-term business growth and operational excellence.
Key Responsibilities
- Define and execute the roadmap for platform resilience across billing and payments infrastructure
- Lead remediation of key audit findingssuch as pricing-founder mismatches, physician fee accuracy, and pricing transparency mechanisms.
- Partner cross-functionally with Engineering, Salesforce, Finance, and TechOps to launch high-impact features (e.g., convenience fees, tokenized card processing, corporate billing workflows, and self-service billing tools).
- Own end-to-end product lifecycle : from backlog prioritization and scope definition to user acceptance testing (UAT), stakeholder alignment, and release.
- Define and track success metrics focused on accuracy, performance, reconciliation integrity, and user satisfaction.
Key Competencies
Systems Thinking Ability to see across the entire billing and payments ecosystem, recognizing downstream impacts and dependenciesExecution Excellence Delivers complex solutions with discipline, balancing speed with scalability, compliance, and audit readinessCross-functional Collaboration Navigates and aligns stakeholders across product, engineering, finance, and operationsDecision Ownership Acts as a clear point of accountability, taking initiative and ownership over roadmap outcomesCustomer-First Mindset Prioritizes user experience, internal efficiency, and data accuracy in equal measureMinimum Qualifications
Bachelor's Degree in Finance, Accounting, Computer Science, Information Systems, or related fieldFive (5) years of experience in technical product ownership, business systems, or platform product managementpreferably in recurring revenue or fintech environmentsStrong understanding of billing systems, payment processing, reconciliation flows, pricing operations, and platform lifecycle managementProven ability to drive cross-functional roadmaps with Engineering and TechOps toward timely and high-quality deliveryExcellent communication skills, with a structured, analytical mindset and the ability to bridge technical and business perspectivesPreferred Qualifications
Experience in project management and particularly AGILE projects (Scrum Master, etc.)Demonstrated experience in contracting and managing external vendors and technical teams (including offshore resources).Previous experience in a consulting or customer facing organization.Why Join MDVIP?
Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive compensation : attractive base salary complemented by performance-based incentives for eligible roles. Comprehensive benefits : health, dental, vision insurance, and retirement plans. Professional development : access to ongoing training and leadership development programs. Positive work environment : consistently recognized as a Great Place to Work, fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.