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Medical Assistant (MA) - Riverside, CA

Medical Assistant (MA) - Riverside, CA

Heritage Health NetworkRiverside, CA, US
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Job Description

Job Description

Heritage Health Network is hiring a Medical Assistant (MA) to support Transitions of Care (TOC) activities. The MA will help ensure members receive timely follow-up after hospital or facility discharges by assisting with scheduling, outreach, and documentation. This position plays a vital role in reducing gaps in care and improving the member experience.

Key Responsibilities :

  • Assist with post-discharge follow-up calls and care coordination
  • Schedule follow-up appointments with providers and specialists
  • Support medication reconciliation by gathering information for clinical review
  • Document outreach and scheduling in ECW accurately
  • Communicate with members and families to support smooth transitions
  • Provide administrative and clinical support to the TOC team as needed

Requirements

  • Current Medical Assistant certification (California) required
  • Previous experience in care coordination or clinical support preferred
  • Strong communication and organizational skills
  • Bilingual (English / Spanish) preferred but not required

    • Benefits

  • Health Insurance : Medical, dental, vision insurance and 401(k)
  • Paid Time Off : Sick time, paid holidays, and vacation time to support work-life balance.
  • Compensation and Incentives : Competitive salary with annual merit increases and quarterly bonus opportunities.
  • Professional Growth : Opportunities for career advancement and continued professional development.
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    Medical Assistant Ma • Riverside, CA, US

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