High Intensity Care - Care Coordinator

Job Description

Job Description

Job Summary :

At MyCare Medical, we strive to make sure our patients receive the highest quality, most cost-effective care.  We have a dedicated High-Intensity Care (HIC) team supporting our patients, giving them the time that they need to care for each patient and ensure a comfortable and patient-centric experience.  The High Intensity Care - Care Coordinator (CC), under medical supervision, assists the High Intensity Care (HIC) Provider in the delivery of health care services.

Job Responsibilities :

Access to care :

• HIC Care Coordinator ensures patients are seen at least once per month and as necessary by HIC PCP and team.
• Outreaches HIC patients to engage them with HIC program based on acuity.
• Schedules PCP HIC visits and ensure adherence with scheduled appointments.
• Answers calls and messages from HIC patients during business hours using dedicated cell phone and office phone.
• Adheres to the process for adding a HIC visit during the day for urgent symptoms, destabilization, and transitions of care.
• Coordinates virtual visit capabilities when available and clinically appropriate, and when patients can use technology.

DURING THE HIC VISIT :

BETWEEN HIC VISITS :

Job Qualifications :

One (1) year of experience working in a health care setting that includes direct patient contact OR

BENEFITS

FSA and Life Assistance Program (EAP)

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