Audiology Technician (Simsbury / West Hartford, CT)

At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.

The Audiology Technician provides support within a clinic / office to help the needs of the licensed audiologist / hearing aid specialists. The Audio Tech will be responsible for monitoring and facilitating testing with patients and cleaning / adjusting hearing aids under the direct supervision of the licensed provider. The Audio Tech must abide by applicable state and federal laws under the scope of practice of an assistant to a licensed provider. Position may require travel to various office locations and a temporary / provisional license.

The Audio Tech is also responsible for the daily activities at the front desk for the retail site. This position is the first point of contact either in person or on the phone with patients and vendors. He / she is responsible for creating a positive first impression and providing a quality Patient Journey experience. This position supports the provider by performing a variety of customer service, sales, marketing, operational and administrative functions.

Schedule : M-F 8 : 30 am-5 : 00 pm

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing.
• We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices.
• We serve with passion, purpose and excellence.
• Total Team Approach – Our staff functions together as a cohesive group of hearing professionals.
• We coordinate the individual expertise of all staff members to provide the best possible care for our patients.

You Will Ensure a Positive Patient Experience

You Will Provide Administrative Assistance

You Will Contribute Technical Support

You Will Complete Varied Tasks

Results- Performance measures (How to Measure Success)

Other Duties (Non-Measurable)

You Will Need

This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors

Salary and Other Compensation :

The annual hourly rate for this position is between $18.00 - $21.00 per hour. Factors which may affect starting pay within this range may include : geography / market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for commissions based upon performance results. There is no guarantee of payout.

Benefits : The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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