Overview
Residence Inn Boston Downtown / South End, a Colwen Hotels property, is seeking an engaging, friendly, detail-oriented Breakfast Attendant to join our Food and Beverage team. The primary responsibilities of this role include handling the setup and breakdown of the breakfast buffet, maintaining the dining area, ensuring food is available, and delivering exceptional guest service.
Colwen Hotels is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
Location
Residence Inn Boston Downtown / South End
2001 Washington Street
Roxbury, MA 02119, USA
General Responsibilities
- Prep food offerings, set up food service area
- Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
- Answer questions regarding the menu
- Maintain knowledge of all food items
- Adhere to all applicable food safety regulation including correct time and temperature control and HAACP guidelines
- Delivers food, beverages, condiments and other requested items
- Ensure all food product meets specification, notify management of issues
- Collect plates and clear table as guests finish their meal
- Maintain cleanliness of kitchen, dining area and guest area during shift
- Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
- Maintain knowledge of guest rooms, amenities, features and services offered at the hotel
- Clean designated areas in accordance with defined procedures, following proper set up and closing procedures
- Ensure sideboards are adequately stocked
- Set tables to standards, and that all items are clean and in good repair
- Perform other related duties as assigned
Job Requirements
Previous Food & Beverage experience preferredExcellent interpersonal and customer service skills, ability to solve problemsBasic understanding of / or ability to learn basic sanitation and regulations for workplace safetyBasic understanding of or ability to learn food handling techniques, preparation, and cooking proceduresAbility to work quickly and efficientlyOrganizational and time management skillsAbility to work with a teamAbility to maintain personal hygieneWillingness to work rotational work schedule, including early mornings and / or nights, weekends and holidaysBenefits
Medical Insurance with Company-Funded HRAVision InsuranceFlexible Spending AccountsWide-Array of Supplemental Insurance OfferingsPaid Time Off ProgramsEmployee Assistance Program401K Plan – Traditional & Roth Options with Employer MatchHotel Discount Travel Program for Associates & FamilyExclusive Associate Discounts – Travel, Entertainment, & RetailTraining and Development ProgramsColwen Hotels is an equal opportunity employer. EOE M / F / D / V
Equal Opportunity Employer
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