Remote Customer Support - Sporting Goods Retailer (Seasonal)

Arise Virtual SolutionsCharlottesville, VA, United States

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Work From Home : Support a Leading Sporting Goods Retailer Through the Arise® Platform

Are you a sports enthusiast looking to earn extra income from home? The Arise® Platform connects you with remote customer service opportunities from well-known brands. This seasonal opportunity with the nation's largest sporting goods retailer could be a great fit for students, sports lovers, and anyone seeking flexible part-time work.

Through the platform, you can deliver virtual customer support while avoiding the cost and hassle of commuting - perfect for balancing school, sports, or other commitments.

Why explore programs on the Arise® Platform?

Work from the comfort and convenience of home
Choose your hours from program availability
Ideal for students seeking flexible part-time income
Support a brand you love in the sports and outdoor industry
Avoid commuting-related expenses and save time
Choose to work independently or as part of a Service Partner company

What does supporting this client program involve?

Responding to order status inquiries ("Where is my order?")

Assisting loyalty program customers with points, discounts, and rewards

Troubleshooting order-related issues

Helping customers with product questions and recommendations

Processing new orders and volume orders

Handling returns, replacements, and order modifications

Providing knowledgeable support about sports and outdoor activities

Delivering excellent customer service with empathy and professionalism

What it takes to succeed :

Strong interest in sports and outdoor activities

Excellent communication skills (written and verbal English)

Customer service experience or customer-focused mindset

Ability to handle challenging customer situations professionally

Self-motivation and time management skills

Empathy and problem-solving abilities

Additional details :

This is a seasonal opportunity with flexible part-time hours

Instruction and certification, which may be unpaid, may be required before you can begin earning, and continuing certification requirements may apply

Certification courses can range from a few days to six weeks and may include live instruction and / or self-paced work

Service Partners are required to pay a $19.75 Platform Usage Fee for each Agent actively servicing on the Arise® Platform for each billing cycle

All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner

Geographic and time limitations may apply based on client program requirements

Minimum servicing requirements and other client-imposed requirements may apply

Additional requirements or continuing certification may be required by some clients

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

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Customer Support Remote • Charlottesville, VA, United States