Social Service Director

Mission

– Texas Muslim Women's Foundation empowers, promotes, and supports all women and their families – a mission that ultimately creates stronger communities.

Position Summary

Directs social services programs at the Texas Muslim Women's Foundation, including oversight of confidential shelters and community-based domestic violence programming. Provides leadership, supervision, and training to staff and volunteers involved in domestic violence services. Oversees planning, implementation, and evaluation of domestic violence programs. Works to expand and strengthen the community image and develops staff and volunteers in alignment with the Foundation's vision, mission, and goals. Responsible for the sustainability, growth, and overall supervision of the Social Services program.

Duties and Responsibilities

Core functions essential for the existence of the job, requiring competent performance for employment continuation.

Management and Supervision

• Provides direct supervision to staff, including recruitment, hiring, evaluation, and termination, in coordination with executive management. Assists with succession planning.
• Ensures proper staffing and directs daily activities of staff.
• Develops and implements processes, procedures, and best practices for consistent performance expectations.
• Manages the operation of a 24-hour hotline and staffing.
• Follows organizational policies and applicable laws in supervisory responsibilities.
• Supports and trains staff, including orientation, service procedures, record management, crisis intervention, and problem resolution. Coordinates professional development and training opportunities.

Program Planning and Implementation

Community Outreach

Financial Management

Administration

Other Duties

Performs additional tasks as assigned.

Personality Traits

Consistently demonstrates professionalism, good judgment, problem-solving skills, and commitment to the agency's mission, with sensitivity to confidentiality and diversity.

Abilities

Qualifications

Physical Requirements

TMWF offers comprehensive benefits including paid holidays, PTO, retirement, and health insurance. We are an equal opportunity employer committed to diversity and inclusion. We value integrity, compassion, respect, ethical conduct, empathy, teamwork, and accountability.

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