Talent.com
Paid Media Manager

Paid Media Manager

Method Recruiting, a 3x Inc. 5000 companyAuburn, WA, US
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OVERVIEW OF THE POSITION

The eCommerce Manager will own the strategy, performance, and execution of our client's direct-to-consumer (DTC) website and digital retail channels. This role requires a data-driven marketer with a deep understanding of eCommerce operations, digital merchandising, customer experience optimization, and cross-functional collaboration.

KEY RESPONSIBILITIES :

Site Strategy & Optimization

  • Own and manage website and associated eCommerce platforms.
  • Develop and execute strategies to drive site traffic, conversion, AOV, and revenue growth.
  • Oversee the website merchandising strategy, promotions calendar, and product launch rollouts.
  • Work with UX / UI and dev partners to optimize site functionality and customer journey.

Digital Marketing & Analytics

  • Partner with agencies on paid media, SEO / SEM, and affiliate efforts to support acquisition and retention.
  • Leverage analytics tools (e.g., GA4, BigCommerce, heatmaps) to measure performance, derive insights, and recommend enhancements.
  • Track KPIs including traffic, conversion rate, ROAS, CAC, and CLTV.

    • Product & Content Management

  • Oversee product content, pricing, availability, and categorization in the eCommerce platform
  • Ensure alignment of digital product presentation with their brand and technical accuracy.
  • Manage digital assets including product photos, banners, and descriptions in coordination with internal teams.

    • Cross-functional Collaboration

  • Liaise with Product, Sales, Customer Service, and Operations to support promotions, product availability, and fulfillment.
  • Coordinate with warehouse and logistics teams to ensure DTC readiness and customer satisfaction.
  • Collaborate with IT on integrations and technical improvements. Customer Experience & Support
  • Drive initiatives to improve post-purchase experience, reduce returns, and boost customer loyalty.
  • Oversee review generation, FAQ resources, and content that supports product education and engagement.

    • REQUIRED SKILLS, BEHAVIORS AND EXPERIENCE :

  • Bachelor's degree in marketing, business, or a related field.
  • 3+ years of experience in e-commerce management, digital marketing, or related fields.
  • Strong understanding of e-commerce operations and best practices, including inventory management, order fulfilment, and customer service.
  • Experience developing and executing digital marketing campaigns across multiple channels, including email, social media, and search engine marketing.
  • Strong analytical skills and experience working with e-commerce sales data.
  • Excellent communication skills and ability to collaborate with cross-functional teams.
  • Strong project management skills and ability to manage multiple projects simultaneously.
  • Experience with e-commerce platforms such as BigCommerce, Shopify, or Magento preferred.

    • Benefits :

    Competitive base salary in the industry. Health / Medical insurance. 10 paid holidays per year and two weeks' vacation. 401K Plan

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    Paid Media Manager • Auburn, WA, US

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