Product Designer Job at Serval, Inc. in San Francisco

Who We Are At Serval , we're building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by building the platform for AI agents to resolve IT issues instead of humans.

Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.

Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding / offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.

Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.

Role Overview As Founding Product Designer, you’ll be working closely with the founding team to build the Serval platform from the ground up. Our vision is centered around usability, and you’ll be challenged to create intuitive and beautiful interactions that unlock powerful automation capabilities.

This role is based in San Francisco, California, and requires in-person presence.

Responsibilities Deeply understand a complex problem space and forge simple, elegant design solutions.

Generate your own ideas, and drive collaborative processes to elicit ideas from your teammates.

Move fast to explore those ideas via mockups, interactive prototypes, and usability testing with customers.

Work with engineering to understand the technical constraints of a project, and make pragmatic tradeoffs on your designs.

Craft your designs through every stage of the process : From exploratory concept through pixel-perfect, shipped UI.

Build the foundations of a flexible and scalable design system.

Support development of early brand content, including logo and landing page.

Qualifications You have 5+ years experience as an in-house product designer, preferably designing full applications end-to-end.

You have experience designing and prototyping in Figma.

You like thinking about complex problems, and enjoy exploring the ambiguity inherent to defining a new product category.

You care about the details of your work, and love crafting pixel-perfect UI.

You like collaborating with other design-minded teammates in product and engineering.

You like shipping, and are willing to make hard tradeoffs in order to get features in the hands of customers.

You like impact, seeing how your work makes peoples’ lives better and moves business metrics.

You’re a self-starter, who can proactively identify opportunities for impact even when they’re not assigned to you.

You enjoy collaboration and feedback, can give constructive and respectful critiques of others’ work, and can explain the reasoning behind your design decisions and opinions.

You’re comfortable in a high-growth startup, can balance many simultaneous projects, and thrive in fast-paced environments.

Bonus Points Previous experience as a founding or early product designer at a startup.

Previous experience with B2B SaaS tools.

What We Offer Impact : Be a key player in shaping the success of our product and company.

Growth : Build a fundamentally new product offering with the support of our experienced team and investors. Grow rapidly with the company.

Culture : Join a culture that values innovation, ownership, high-performance, and fun.

Compensation : Competitive salary, equity, and a benefits package.

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In Summary : As Founding Product Designer, you’ll be working closely with the founding team to build the Serval platform from the ground up . This role is based in San Francisco, California, and requires in-person presence . You have 5+ years experience as an in-house product designer, preferably designing full applications end-to-end .

En Español : Who We Are At Serval , estamos construyendo la plataforma de IA para equipos de TI. Nuestro objetivo es liberar a los departamentos de IT del canal #helpdesk creando la forma más sencilla de automatizar el ingreso / salida de empleados, gestión de software y la larga cola de las solicitudes de los empleados. A largo plazo, nuestra visión desafía desarrollar una plataforma universal de automatización de flujos de trabajo para todas las funciones empresariales. Serval fue fundada por líderes en ingeniería e industria que descubrieron y proporcionaron automáticas para procesos tediosos de IT. Trabaja con la ingeniería para comprender las limitaciones técnicas de un proyecto y hacer compromisos pragmáticos en sus diseños. Realice tus diseños a través de cada etapa del proceso : desde el concepto exploratorio hasta el pixel-perfecto, la interfaz de usuario enviada. Construye los cimientos de un sistema de diseño flexible y escalable. Apoya el desarrollo de contenido de marca temprano, incluidos logotipos y páginas de destino. Qualificaciones Tienes más de 5 años de experiencia como diseñador de productos interno, preferiblemente diseñando aplicaciones completas de extremo a extremo. Se siente cómodo en una startup de alto crecimiento, puede equilibrar muchos proyectos simultáneos y prosperar en entornos acelerados. Puntos Bonus Experiencia previa como fundador o diseñador de productos tempranos en una start-up. experiencia anterior con herramientas B2B SaaS. Lo que ofrecemos Impacto : Ser un jugador clave para dar forma al éxito de nuestro producto y empresa. Crecimiento : Construir una oferta de producto fundamentalmente nuevo con el apoyo de nuestro equipo experimentado e inversores. Crecer rápidamente con la compañía. Cultura : Únete a una cultura que valora la innovación, propiedad, alto rendimiento y diversión. Compensación : Salario competitivo, equidad y paquete de beneficios. #J-18808-Ljbffr