P / T Store Associate - Atlanta Outlet Shoppes, 6276, Woodstock, GA 1 1

Job Position

Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and / or cashier procedures.

Key Accountabilities

• Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
• Complies with store policies and procedures to maintain a safe shopping and working environment.
• Collaborates productively and respectfully with team members to meet or exceed store goals.
• Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
• Makes themselves available to support other team members when needed.
• Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.
• Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
• Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones.
• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.
• Minimizes loss by actively maintaining sales floor awareness while serving customers.
• Completes sales transactions quickly and accurately while adhering to cash protection procedures.
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
• May handle returns, refunds, and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
• Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
• Ensures adequate supplies to create an effective stockroom environment (if applicable) and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, Capabilities and Experience

Physical Requirements

Qualifications