Sr Claims Specialist (Springfield)

Argo Group International Holdings, Inc . and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. (BWS), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

Job Description

We are seeking an experienced Senior Claims Specialist to join our dynamic team. This role is pivotal in providing exceptional claim handling and customer service.This role will require knowledge in the fundamentals of handling third-party property damage claims.

In this role, you will manage and resolve commercial lines claims efficiently and effectively, ensuring compliance with company policies and regulatory requirements. You will conduct detailed assessments of claims to determine coverage, liability, damages, and appropriate settlements. Effectively communicate with claimants, policyholders and vendors to gather necessary information and documentation. You will also provide exceptional customer service, addressing any questions or concerns promptly and professionally. Collaboration with internal departments will be necessary to ensure timely and efficient processing of claims.

What You'll Do

Investigate, evaluate, and settle third-party casualty claims in accordance with company policies and procedures.

Analyze coverage and prepare coverage disclaimers, partial disclaimers, and Reservation of Rights letters when necessary.

Conduct detailed assessments of claims to determine liability, damages, and appropriate settlements.

Communicate with claimants, policyholders to gather necessary information and documentation.

Maintain accurate and thorough claim files, documenting all activities and decisions.

Provide exceptional customer service, addressing any questions or concerns promptly and professionally.

Collaborate with internal departments to ensure timely and efficient processing of claims.

Stay current with industry trends, regulations, and best practices related to casualty claims.

Participate in training and professional development opportunities to enhance skills and knowledge, as well as maintain an active adjusters' license.

What You'll Need

Bachelor's degree in a related field; advanced degrees or certifications (e.g., AIC, CPCU) preferred.

• Minimum of 3 years' experience in claims handling, with a proven track record of resolving claims.
• Strong negotiation and communication skills, both written and verbal.
• Proficient in claims management software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• Currently hold an active state adjuster license or obtain following date of hire (American National will incur all fees associated / No out of pocket expenses)

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location.

$58,600-$81,300

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

PLEASE NOTE :

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies :

Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to ourHR Privacy Notice

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

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