Job Description
Job Description
Description : About Twin Valley
Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds.
Join in on the Success
At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It’s no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award!
Job Summary :
As a Construction Coordinator, you play a key role in accelerating organizational success by directing and overseeing the work of our contracted partners to place and repair drops to service locations, performing splicing work and updating associated mapping records on a consistent basis. You represent the company and ensure the company’s standards are being met.
Key Accountabilities :
- Oversee construction needs
- Construction prioritization
- Pre-job surveys
- Maintain plant facilities
- Maintain construction equipment
- Mapping updates
- State, city, local permits
What you bring to the position :
You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.You have a strong desire to provide customers with optimum technology solutions and exemplary customer service.You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant.Requirements :
You successfully fulfill the following essential duties and responsibilities :
You will use your LEADERSHIP SKILLS to :
Provide direction, oversight and inspection of construction placement and repair activities performed by contracted labor.You will utilize your ADMINISTRATIVE SKILLS to efficiently :
Ensure that drop projects are completed timely and effectively and assist with ensuring appropriate inventory is available and onsite to complete forecasted work.Update and maintain mapping software database, including accurate and timeline input of drop records into company’s mapping software.You will use your COLLABORATIVE SKILLS to :
Serve as the company liaison with contracted construction partners, providing and monitoring their schedules and keeping drops and repairs on track.Provide updates to supervisor and management, participate in one-on-one and team discussions to ensure activities are complete to company’s standards and timelines.Support the company by completing other duties as assigned.You will use your TECHNICAL SKILLS to :
Answer employee and contractor questions, conduct research, visit job sites and assist in determining placement of drops.Inspecting and documenting quality of work inspections and reviewing and approving contract work.Perform splicing, repairs and related work in order as drops as placed by contracted partner.Train and mentor junior splicers on company’s best practice.Create work orders and project-specific drawings, send to contractors and reconcile inventory after projects are complete.Perform quality control reviews of splicing work performed by others.As a successful employee, you will demonstrate the following professional skills as you carry out your position :
Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations.Leadership – Lead people and get results through others in a positive and inspiring manner.Management – Organize and manage multiple priorities.Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.Organizational Support – Follow company policies and procedures and complete other duties as assigned.Judgment – Include appropriate people in decision-making process.Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well.Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events.Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner.You will meet the following educational, licensing, certification, and work experience requirements :
Hold and maintain a valid driver’s license; driving record must meet the criteria of the company’s insurance carrier for acceptance of coverage.Five or more years in related technical work such as telephone, internet, and CATV required.High school diploma or equivalent required.You will follow the TVFC Core Values :
1.Humor & Fun
We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails.We collaborate and value sharing our unique perspectives.We’re inclusive and create activities that align with people’s interests and passions.2. Resilience
We pride ourselves in meeting high-pressure challengesWe never quit and demonstrate the ability to see daunting assignments through … successfully.3. Lead by Example
We demonstrate courage in having crucial (and sometimes “tough”) conversations.We are reliable and highly accountable in our use of systems and tools.4. Continuous Improvement
We’re creative thinkers who can adapt to evolving situations.We’re humbly confident, know our stuff, are willing to coach and be coached.We’re willing to make “healthy” self-sacrifices for the greater good.5. “Team First” Initiative
We are pro-active and stay on top of training and certifications.We willingly take on more responsibility if we see a need and can assist.We view individual accountabilities as representing the whole team.You are able to work in the following environmental and working conditions :
Travel to company and customer locations in varying conditions.You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.Included as part of this job description is a table of physical and mental job requirements specific to the area of employment.Respectful Work Environment
Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
PHYSICAL AND MENTAL ESSENTIAL FUNCTIONS – CONSTRUCTION
All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
