Account Servicing Specialist - 30 Day Collections (Santa Ana)

Account Servicing Specialist (30 Days)

The Account Servicing Specialist (30 Days) will be responsible for servicing auto loan accounts that are 30-60 days delinquent and documenting all collection activities utilizing loan servicing software.

Essential Responsibilities :

• Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
• Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
• Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan.
• Accurately and professionally document account information and collection activities.
• Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers.
• Other duties as assigned.

Essential Requirements :

Salary : $20.00 - $25.00 per hour + Bonus

Veros Credit, LLC is an equal opportunity employer.

Keywords :

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble