Talent.com
Medical Billing & Collections Supervisor

Medical Billing & Collections Supervisor

Rotech HealthcareMifflinburg, PA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Medical Billing & Collections Supervisor

At Rotech Healthcare Inc., were more than a medical equipment providerwere a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

We are seeking an experienced Medical Billing & Collections Supervisor. In this role you will be responsible for the oversight of the Billing Center Accounts Receivable and Collections staff. You will be supervising the activities of the employees to ensure the efficient use of resources in accordance with billing & collections policies and process flow in ways that consistently promote patient quality, employee satisfaction, and accounts receivable management.

  • Aggressively manages all non-compliance in a timely, complete and professional manner
  • Assist in internal and external audits and investigations (e.g. Compliance Audits, internal company audits, and payer audits)
  • Assist in interviews and recommendations to the BCM for the hiring of best qualified candidates
  • Conducts employee counseling as needed for attendance, work performance, and policy violations
  • Ensures all productivity standards are met in a timely manner through measuring, monitoring and feedback
  • Ensures communication with payer
  • Ensures team members maintain full compliance with policy requirements outlined in the employee handbook and BCC policies and procedures
  • Gathers and analyzes information in order to provide recommendations on various issues
  • Identifies team and individual training needs and assists in developing plans for immediate and long-term performance improvements
  • Monitors and documents employee performance and provides feedback to billing members, emphasizing continuous improvement
  • Prioritizes and plans work activities of billing staff while striving to increase productivity and efficiencies
  • Provides direction to billing staff and resolves problems in a timely and professional manner
  • Responsible for properly communicating updated relevant changes and ensuring staff understands all relevant updates
  • Responsible for the filing and maintenance of all reports as required by company policy and procedure
  • Reviews adjustment request forms, related keying of audits and ensures all adjustments are approved in a timely fashion
  • Reviews all applicable reports for accuracy and missing information and takes appropriate steps to audit, correct, reconcile and follow-up to completion and approval
  • Reviews applicable audits for completeness, unusual items and charges, and follows up on any discrepancies
  • Run all applicable reports timely and delegates or distributes as required
  • Performs other duties as required or assigned

Supervisory Responsibilities

  • Ensures billing staff are practicing safe work habits to ensure a safe work environment
  • Manages all direct reports within their team by reviewing workflow; inquiring about issues, delegating workload, ensuring work is being completed, and communicating changes in requirements
  • Manages difficult customer or employee situations; and responds promptly to customer or employee requests
  • Education and Experience

  • High school diploma or equivalency
  • Three to five years of supervisory experience or prior work experience in a team oriented environment highly desired
  • A minimum of two years of experience in billing and collections is highly desired
  • Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
  • Employment is contingent upon a drug screening test and background investigation
  • Valid drivers license in state of residence
  • Skills

  • Ability to maintain confidentiality, as well as practice discretion and caution when handling sensitive information
  • Ability to multi-task
  • Ability to problem-solve
  • Ability to self-motivate
  • Deductive reasoning skills
  • Interprets instructions in a variety of communication mediums
  • Speaks clearly and persuasively in positive or negative situations; listens and gains clarification; responds clearly and concisely to questions
  • Time-management skills
  • Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information
  • Physical Demands

  • Requires ability to work on the computer for long periods of time
  • Ability to speak and hear utilizing a telephone
  • Ability to walk, stand, and sit repetitively and for prolonged periods
  • Capable of lifting minimum of 10 lbs.
  • Capable of viewing small print
  • Infrequent overnight travel may be required
  • Machines, Equipment and Technical Abilities

  • Microsoft applications, including but not limited to Word and Excel
  • Internet and Intranet navigation and research
  • Email transmission and communication
  • Fax transmission
  • Copier equipment
  • 12 key calculator
  • IMBS system
  • Work Environment

  • Office and call center environment
  • Benefits

  • Generous paid time Off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for Account Executives
  • Fixed and variable rate car reimbursement for Area Managers and Account Executives
  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • EAP
  • 401k, HSA and FSA / Dependent Care FSA
  • Medical, Prescription, Dental and Vision
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services
  • Meru Health Mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings solutions programs
  • HEPB and TB vaccinations
  • serp_jobs.job_alerts.create_a_job

    Billing Supervisor • Mifflinburg, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Medical Billing & Collections Generalist

    Medical Billing & Collections Generalist

    Rotech Healthcare Inc.Mifflinburg, PA, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Billing & Collections Specialist (Projects)

    Medical Billing & Collections Specialist (Projects)

    Rotech Healthcare Inc.Mifflinburg, PA, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,876 per week in Williamsport, PA

    Travel Cath Lab Tech - $2,876 per week in Williamsport, PA

    AlliedTravelCareersWilliamsport, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Cath Lab Tech in Williamsport, Pennsylvania, 17701!. A facility in Williamsport, PA is seeking its next amazing Cath Lab Tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Vascular Tech - $2,926 per week in Williamsport, PA

    Travel Vascular Tech - $2,926 per week in Williamsport, PA

    AlliedTravelCareersWilliamsport, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified Vascular Tech in Williamsport, Pennsylvania, 17701!.As a vascular interventional radiographer, you'll assist physicians with mini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Billing & Collections Generalist

    Medical Billing & Collections Generalist

    Rotech HealthcareMifflinburg, PA, US
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Billing & Collections Posting Clerk

    Medical Billing & Collections Posting Clerk

    Rotech Healthcare Inc.Mifflinburg, PA, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,427 to $2,789 per week in Williamsport, PA

    Travel Cath Lab Tech - $2,427 to $2,789 per week in Williamsport, PA

    AlliedTravelCareersWilliamsport, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Cath Lab Tech in Williamsport, Pennsylvania, 17701!. Facility in Williamsport, Pennsylvania.Fusion Medical Staffing is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapy Assistant

    Travel Physical Therapy Assistant

    Axis Medical StaffingLewisburg, PA, US
    serp_jobs.job_card.full_time
    Axis Medical Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Lewisburg, PA. Shift : 5x8 hr days Start Date : ASAP Duration : 14 weeks.We Don't Work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Store Supervisor - #235

    Store Supervisor - #235

    Sheetz, IncSelinsgrove, PA, US
    serp_jobs.job_card.full_time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Physician (MD / DO) - Hematology and Oncology in Lewisburg, PA

    Physician (MD / DO) - Hematology and Oncology in Lewisburg, PA

    LocumJobsOnlineLewisburg, PA, US
    serp_jobs.job_card.full_time +1
    LocumJobsOnline is working with CompHealth to find a qualified Hematology and Oncology MD in Lewisburg, Pennsylvania, 17837!. Lewisburg Borough is a historic community on the banks of the beautiful ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Billing & Collections Supervisor

    Medical Billing & Collections Supervisor

    Rotech Healthcare Inc.Mifflinburg, PA, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Billing & Collections Posting Clerk

    Medical Billing & Collections Posting Clerk

    Rotech HealthcareMifflinburg, PA, US
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    MRI Technologist

    MRI Technologist

    GeisingerSHAMOKIN, Pennsylvania, United States
    serp_jobs.job_card.full_time +1
    CT Technologist - Diagnostic Technologist - Rotation.Diagnostic Services, Radiology.GSACH Radiology Operations Team.Computed Tomography (CT) Technologists are responsible for the administration o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    MRI Tech

    MRI Tech

    GeisingerSHAMOKIN, Pennsylvania, United States
    serp_jobs.job_card.full_time +1
    CT Technologist - Diagnostic Technologist - Rotation.Diagnostic Services, Radiology.GSACH Radiology Operations Team.Computed Tomography (CT) Technologists are responsible for the administration o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,887 per week in Williamsport, PA

    Travel Cath Lab Tech - $2,887 per week in Williamsport, PA

    AlliedTravelCareersWilliamsport, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Cath Lab Tech in Williamsport, Pennsylvania, 17701!. Travel Radiology : Cath Lab Tech Williamsport.Location : Willia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Locum Physician (MD / DO) - Cardiology - General / Other in Williamsport, PA

    Locum Physician (MD / DO) - Cardiology - General / Other in Williamsport, PA

    LocumJobsOnlineWilliamsport, PA, US
    serp_jobs.job_card.full_time
    LocumJobsOnline is working with Alumni Healthcare Staffing to find a qualified Cardiology MD in Williamsport, Pennsylvania, 17701!. Requirements : Board Certified, ACLS, BLS.Open to candidates with a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Supervisor - RN Hybrid

    Clinical Supervisor - RN Hybrid

    Aveanna HealthcareWilliamsport, PA, US
    serp_jobs.job_card.full_time
    Join a Company That Puts People First!.Clinical Supervisor – RN.Aveanna Healthcare is one of the largest providers of private duty nursing in the nation — and we’re growing! We of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Locum Physician (MD / DO) - Hospitalist in Lewisburg, PA

    Locum Physician (MD / DO) - Hospitalist in Lewisburg, PA

    LocumJobsOnlineLewisburg, PA, US
    serp_jobs.job_card.full_time
    LocumJobsOnline is working with Aya Locums to find a qualified Hospitalist MD in Lewisburg, Pennsylvania, 17837!.Aya Locums has an immediate opening for a locum Hospitalist Pediatric job in Lewisbu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30