Mortgage Operations Support Assistant (Entry Level)

Job Description

TEKsystems is searching for individuals that are eager to start a career in the Mortgage industry.

We are currently hiring openings for a  Mortgage Operations Support Assistant  to start on November 26th with a Fortune 100 Company in Pensacola, FL.

This is NOT a remote position. All candidates must be located in Pensacola, FL to work onsite 2 per week required.

Pay : $15.00 / hour

Hours : Full Time, 40 hours per week. Monday-Friday, 10 : 00am-7 : 30pm CST

Training Schedule : Monday-Friday, 8 : 00am-4 : 30pm CST (approx. 1-2 weeks)

Start Date : 11 / 26 / 2025 (will be off on 11 / 27-11 / 28)

Time Off Policy : NO TIME OFF FOR THE FIRST 6 MONTHS

Location : ONSITE FOR TRAINING for the first week will then move to working HYBRID onsite 2 days per week onsite

Job Description :

To provide operational support for Management, Supervisory staff, Mortgage Loan Officers (MLOs), Processors and Closers in order to execute essential mortgage production tasks, minimizing the inherent risk and its members assume during the origination process.

Responsibilities :

• Assist with new loan setup including indexing, member follow up, ordering and / or validating documents; updating mortgage lending systems while ensuring compliance with regulatory requirements
• Index loan documents received electronically via fax and e-mail from members, Processors, Closers and / or third parties
• Complete initial contact with the member appropriate information such as contact name, hours, contact numbers, etc. to ensure member education and enhanced member service
• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts
• Track and update action items in database(s)
• Serve as mentor / trainer and provide guidance and assistance to team members
• Continually evaluate the effectiveness of current processes, make recommendations for efficiency improvement
• Review, prepare and submit production reports for tracking purposes Interact with mortgage staff, government agencies, and vendors to resolve discrepancies
• Assist in member follow up, documenting mortgage status, and compiling outstanding documentation
• Review daily production reports and take action(s) as needed
• Understand and comply with federal and other regulations relating to financial products and services
• File, fax and copy documents
• Perform other duties as assigned

Qualifications :

If you are interested and meet the qualifications, please apply with an updated resume.

#priorityeast25

Pay and Benefits

The pay range for this position is $15.00 - $15.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Pensacola,FL.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

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About TEKsystems : \n\n

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n\nAbout TEKsystems and TEKsystems Global Services \n\n

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.