Commercial Refrigeration Service Technician (Norristown)

Commercial Refrigeration Service Technician

Service technician who performs scheduled and contract commercial / light industrial refrigeration system maintenance at client facilities. Assists with refrigeration system / equipment installations and equipment start-up / commissioning at client facilities. Works closely with RD&S service coordinators and sales staff to develop long-term client relationships. Prepares recommendations for client facility service / equipment replacement based on service visit. Commercial / light industrial customers include cold storage facilities, distribution centers, and production facilities.

Key Responsibilities

Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.

Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.

Support customers with commercial / industrial refrigeration system and equipment troubleshooting, including control systems, for facility refrigeration system issues. Work on split and parallel rack systems holding 80 plus lbs. of refrigerant, chillers, packaged units, and control systems.

Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).

Prepare and submit all time / Work Order reports daily, including accurate notes / reporting of follow-up needs and new materials required for follow-up work.

Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.

Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.

Be dignified, courteous, clean and in RD&S provided apparel when working in / at client facilities or when otherwise interacting with the clients.

Maintain current licenses required to perform the specified service.

Perform other duties as required by service leads and service manager.

Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.

Skills, Knowledge and Expertise

High School Diploma

Technical / trade school certificate in refrigeration. Advanced education within IR 1-19 / CR 1-20 modules.

Advanced OEM training for equipment start-up and service.

CO2 Refrigeration experience desired.

Must complete all required safety and equipment training to perform the services RD&S offers to clients.

Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.

Travel up to 90% locally in the service branch area with a company vehicle. This includes from home to job sites and to / from the service branch for materials / supplies.

Will be trained / certified to operate a lull, scissor lift and forklift truck

EPA certification is required

OSHA 10 hour certification

OEM equipment start-up and maintenance training preferred (additional will be provided)

A valid driver's license is required

Benefits

Eligible for healthcare benefits on Day 1 of employment :

• Medical, dental, vision, and prescription drug coverage
• Health Reimbursement Arrangement (shared cost deductible)
• Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
• Health Savings Account (HSA)
• Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
• Accident Hospital Indemnity
• Company-paid Short and Long-term Disability Insurance
• Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Quality work vehicles, tools, and uniforms
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Access to Kelvin Knowledge Center, Kelvin University, and other learning & development programs
• Voice of the Field program
• Employee Referral Bonus Program
• Tuition Reimbursement
• Industry-low turnover!

EOE Disability / Veterans

About RD&S

Refrigeration Design & Service, Inc. (RD&S) is a design / build industrial refrigeration contracting firm based in metropolitan Philadelphia. We provide a full line of services to meet the needs of the industrial refrigeration marketplace. From its beginning as a local company, RD&S has grown to become an international team noted for excellence in meeting our customer's needs. Our unique ability to design, fabricate, and construct site built or skid mounted industrial refrigeration systems sets us apart from other industrial refrigeration design / build firms and ensures on-time delivery of a superior product, designed, engineered and constructed by our in-house team of experts. At RD&S, we have two main goals : First and foremost, we want to be our customers' single source supplier of refrigeration services; Second, we seek to set the industry standard for quality and service.

Our Hiring Process

Stage 1 : Applied