Conference Service Manager

Conference Service Manager

Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.

Conference Services Manager is responsible for planning, coordinating, and overseeing the execution of conferences, meetings, weddings, and events, typically within a hotel, resort, or dedicated event venue. They act as a primary liaison between clients and various departments to ensure seamless delivery and client satisfaction. Below is a detailed job description based on industry standards and common responsibilities.

Job Summary

Conference Services Manager orchestrates all aspects of conferences, conventions, and special events, ensuring they meet client expectations and venue standards. This role involves collaborating with clients to understand their needs, coordinating logistics such as catering, audio-visual equipment, and accommodations, and managing on-site operations to deliver high-quality, memorable events. The position requires strong organizational, communication, and problem-solving skills to handle complex logistics and maintain client relationships.

Key Responsibilities

• Planning
• Meet with clients and event representatives to determine objectives, budgets, and specific requirements for events such as meetings, conferences, or conventions.
• Coordinate site inspections for meeting planners, providing necessary documentation and ensuring the venue meets their needs
• Negotiate and execute vendor agreements, securing the best pricing and concessions while adhering to legal and organizational guidelines
• Develop detailed event plans, including Banquet Event Orders (BEOs), group resumes, floor plans, and schedules, ensuring clear communication with all departments

Event Coordination and Execution

Administrative and Financial Duties :

Team Leadership and Collaboration :

Compliance and Safety :

Qualifications

Education :

Experience :

Skills :

Work Environment

Salary and Outlook

Job Outlook : The demand for event planners, including Conference Services Managers, is expected to grow as businesses and organizations continue to host meetings and conventions, with opportunities concentrated in hospitality hubs like hotels and convention centers

Additional Notes